Refund Specialist

Northside Hospital • Atlanta, GA

13d

About The Position

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Requirements

• 1 year insurance collections/ AR receivables experience or 2 years of customer service/ banking/ accounting experience
• Good verbal and written communication skills.
• Basic computer skills, including the Microsoft Office Suite
• Basic reading, writing, and arithmetic skills

Nice To Haves

• Knowledge of healthcare receivables and collections, including denial and appeal processes.
• Understanding of the healthcare revenue cycle
• Coding knowledge or CPC certification
• Knowledge and ability to use insurance company websites

Responsibilities

• Processes payor correspondence and refund requests through extensive phone, fax, and written correspondence with the payors and pricing agencies.
• Ensures correct reimbursement rates based on current client contracts and responds to payor requests in a timely manner.
• Utilizes knowledge of the revenue cycle and patient accounts to maximize productivity.
• Abides by and promotes HIPAA compliance at all times.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees