REFUND ANALYST

UHS • Richmond, VA

112d

About The Position

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.
Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related
services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.
Atlantic Region CBO (uhs.com)
The Refund Analyst is responsible for the accurate and timely research and resolution of credit balances including third party and patient telephone inquiries.

Requirements

• High school diploma or equivalent required.
• Strong Microsoft Office skills (Excel, Word, Outlook), customer focused for internal and external customers, strong attention to detail, ability to multi-task and excellent written and oral communication skills are required.
• Familiarity with insurance contracts and 1-3 years experience in a healthcare business office setting preferred.

Nice To Haves

• Associates degree or higher preferred.

Responsibilities

• Review daily worklist and researches assigned credit balances including checking for pen accounts, bad debt accounts, correctly posted contractual allowances and verifies source of payer.
• Completes necessary forms and assembles information correctly to clear credit balance from A/R.
• Review correspondences to resolve insurance request
• Documents all actions in note screen of Patient Accounting system.
• Complete expedited request for patient refunds in a timely manner
• Posts allowed adjustments as needed to assigned accounts.
• Directs any problems with accounts or where additional intervention is needed management for resolution.
• Understands regulatory requirements concerning credit balances for patient and third party payers.
• Other duties as assigned.

Benefits

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees