Refund Specialist

ENT and Allergy Associates•Cherry Hill, NY

1d•$20 - $21•Onsite

About The Position

ENT and Allergy Associates, LLP and Quality Medical Management Services USA, LLC is seeking a self-motivated, people-friendly full time Refund Specialist for our Corporate office location. Hourly: $20 - $21/hr

Requirements

Must be very detail oriented and able to multi-task
Must have the ability to maintain confidential information
Must have the ability to multitask
Detail orientated
Previous experience in a medical industry is preferred

Nice To Haves

Knowledge of phressia is a plus
Knowledge of medical terminology

Responsibilities

Prepares patient refunds received by Tasks from BOS team, Payment Posting team, Management and Front End forward to Department Director for approval
Processes refunds through Refund Manager
Process all patient credit card refunds through Phreesia
Works patient credit reports received by Department Manager monthly for investigation and resolution
Maintaining and updating the refund spreadsheet for other department review
Forward patient refund checks for all signatures from the EEO, CFO, or COO. (2 signatures for checks over $2500)
Mailing out all approved and signed refund checks, double check that every check is signed
Scan and file mailed refunds in ICS
Process credit card terminal payments
Check the AR fax server for credit card payments and post accordingly, give any wit $0 payments to assistant manager
Covering areas where a refund specialist may be absent including Insurance Refunds (cross training)
Suggest improvement in processes when applicable