Refugee Service Intensive Case Manager

Catholic Charities USA • Portland, OR

6d

About The Position

The Intensive Case Manager position will provide holistic and trauma-informed services to newly and recently arrived refugees. Case management services and activities will focus on increasing independence and self-sufficiency and be rooted in evidence-based standards of care.

Requirements

• Bachelor’s degree in human services or equivalent lived and/or worked experience required.
• 4+ years of case management experience required.
• Demonstrated competency working with people from diverse cultures. Ability to assess and treat clients in a culturally competent manner.
• Ability to communicate concisely and effectively, both verbally and in writing English.
• Ability to use Microsoft Office programs including Word, Excel, Outlook, and PowerPoint.
• Satisfactory results from pre-employment criminal and civil background screening required.
• Motor vehicle records (MVR) review required as needed.

Nice To Haves

• Demonstrated fluency in a second language is preferred (especially with languages common in refugee populations such as Arabic, Amharic, Burmese, Farsi, Rohingya, Sango, Somali, Spanish, Swahili, Tigrinya, Ukraine and Zomi).

Responsibilities

• Maintain an active caseload of 25 to 30 individual clients, which includes clients in on-going psychosocial support groups.
• Identify services specific to particularly vulnerable refugee populations.
• Working collaboratively with Domestic Violence (DV) service providers, community partners, mental health care providers, state agencies, and others.
• Provide trauma informed assessments, service plans and clinical case management to a variety of at-risk clients with complex needs, including survivors of domestic violence, sexual assault, torture and/or trauma; refugees who identify as LGBTQI+, individuals diagnosed with PTSD or other mental health conditions.
• Provide resources and services specific to removing barriers to accessing housing, employment, education, healthcare, and social services.

Benefits

• Benefits including health, dental, vision, and alternative care benefits for the employee.
• 100% employer-paid long-term disability and life insurance.
• Paid vacation, sick, personal and 13 paid holidays.
• Retirement benefit with employer match and discretionary contribution.
• Employee Assistance Program.
• Catholic Charities of Oregon employees may qualify for the Public Service Loan Forgiveness government-sponsored education loan repayment program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees