Referral Specialist
About The Position
Vancouver Clinic is seeking a full-time Referral Specialist who will provide courteous, prompt, efficient, service in person or by phone. Responsibilities include ensuring accurate processing of all referral requests by providers, clinical staff, and occasionally patients in a timely and professional manner. The Referrals Team has the potential for off-site work after successful completion of full-time, on-site training at The VIC and meeting the requirements for working off-site (approx. 6 months). This requires an employee to meet metrics, live in the local Vancouver, WA or Portland, OR area and have a secure home network with minimum upload (5 mbps) and download speeds (25 mbps). Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic.
Requirements
- High School diploma or equivalent required.
- Understanding of medical office practices and medical terminology required.
- Minimum of two years’ experience required in a healthcare office setting or in the health insurance industry.
- Demonstrated experience and knowledge of insurance requirements for referrals.
- Must have excellent attendance!
- Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care.
- We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.
Nice To Haves
- Associate’s degree preferred, or equivalent combination of applicable education and experience.
Responsibilities
- ensuring accurate processing of all referral requests by providers, clinical staff, and occasionally patients in a timely and professional manner
- provide courteous, prompt, efficient, service in person or by phone
Benefits
- Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).
- We also offer a 401k retirement plan, along with an employer matching contribution up to 4%.
- Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
