Referral Intake Specialist
About The Position
The Referral Intake Specialist serves as a key liaison between referral sources, patients, and insurance providers to ensure timely and accurate delivery of medically prescribed equipment and supplies. This role involves coordinating with healthcare professionals to verify prescriptions and working closely with patients and their insurance companies to secure coverage and reimbursement for the equipment and services provided by Down East Medical Supply. By managing these critical interactions, the Referral Intake Specialist helps ensure that patients receive the care and supplies they need without unnecessary delays or complications.
Requirements
- High School Graduate
- One (1) year experience in the medical field filing insurance.
- Verbal and writing skills are necessary for effective communication with referral services, insurance companies and customers.
- Knowledge of durable medical equipment and medical terminology.
- Ability to lift load of up to 50 lbs.
Responsibilities
- Physicians, patients, and customers are supported through the efficient and timely delivery of high-quality durable medical equipment and supplies.
- In performing these duties, the individual maintains professionalism and fosters positive interpersonal relationships, consistently reflecting the values and reputation of Down East Medical Supply and UNC Lenoir Health.
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What This Job Offers
Job Type
Full-time
Industry
Hospitals
Education Level
High school or GED
