Referral Counselor (Legal) - Bilingual (English/Spanish)
About The Position
Do you enjoy finding ways to help others who need legal assistance? Would you like to work remotely from your home 100% of the time (with the option to attend a few in-person meetings per year)? We are in the business of public service. For more than 75 years, we have made it our mission to help individuals and businesses find the right lawyer to meet their legal needs. Established in 1946, the New York City Bar Legal Referral Service (LRS) is the oldest lawyer referral service in New York State, and the first one in New York City approved by the American Bar Association (ABA). Candidates must have a J.D. from a law school in the U.S. Candidates do not need to be licensed to practice law, as this position does not provide any legal advice or represent clients in any capacity.
Requirements
- J.D. or LLM from a law school in the U.S.
- Bilingual in English and Spanish language
- At least one year of employment in a legal environment/organization
- Excellent phone manner, customer service and written/verbal communication skills
- Must be able to deal effectively with challenging individuals
- Ability to stay calm in stressful situations
- Strong PC skills, including Microsoft Office 365 products
- Candidates must be eligible to work in the U.S.
Nice To Haves
- General knowledge of New York law and legal resources available to New Yorkers, preferred
Responsibilities
- Respond to high volume of calls and emails from the general public
- Triage legal issues and direct clients to participating lawyers and other legal resources
- Provide basic legal information to the public
- Achieve and maintain general knowledge of New York law and legal resources available to New Yorkers
- Other duties, including research, public relations, marketing and public outreach, as assigned
Benefits
- generous paid time off (vacation, personal, sick time, holidays including closing between Christmas and New Year’s day, day off each year for volunteer work, some extra time off in summer (if employment begins no later than June)
- choice of medical plans
- dental
- vision
- 401K
- life insurance
- Employee Assistance Program
- short-term/long-term disability insurance
- employee discounts
- complimentary City Bar membership/many CLE programs/City Bar events
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Ph.D. or professional degree
Number of Employees
101-250 employees
