Referral Coordinator

CenterWellFort Pierce, FL
2d

About The Position

Become a part of our caring community and help us put health first The Referral and Scheduling Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral and Scheduling Coordinator performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. The Referral and Scheduling Coordinator gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Requirements

  • 2 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population
  • Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
  • Proficient with medical terminology
  • Experience with Electronic Medical Records
  • Excellent professional communication abilities, at all levels within the organization and with patients, at all times

Nice To Haves

  • Bilingual English/Spanish
  • Knowledge of ICD 10 and CPT coding
  • Referral experience

Responsibilities

  • Obtain authorization for referrals
  • Answer referral related calls
  • Communicate with specialists, Center Administrators, referral associates, providers and internal departments.
  • Electronically fax documents.

Benefits

  • We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.
  • Health benefits effective day 1
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents
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