Referral Coordinator - RN

BJC HealthCare•Creve Coeur, MO

5d•Onsite

About The Position

Are you a Registered Nurse with a passion for connecting patients with providers and equipped with hospice expertise? BJC Home Care is looking for a Referral Coordinator to collaborate with patients and families across our hospitals. Join us in making a real difference in health-care. Schedule Monday - Friday PRN 1 Weekend day every 2 to 3 months depending on census No Holidays! Location Various BJC Health hospitals in the region Position requires registration with the Family Care Safety Registry #LI-TP1 Overview BJC Home Care offers patients and their families a complete range of home care services, including skilled nursing services, adult and pediatric hospice and supportive care, rehabilitation therapy, home infusion therapy, infusion treatment rooms, home medical equipment and high-tech respiratory care. Specialty home care programs also are available, including adult and pediatric asthma, cardiac, diabetes, orthopedic and wound care programs. BJC Home Care provides care to thousands of patients in both Missouri and Illinois. Serving more than 25 counties, it has become the largest home care network in the region and one of the largest in the country. The Central Referral Center (CRC) for BJC Home Care Services is where the patient referral process starts. There are Intake Coordinators in each BJC hospital who coordinate services for those patients that need home care. The patients who choose BJC Home Care Services are then channeled through the CRC. The CRC also consists of nurses who take physician office referrals for patients not currently hospitalized. There is someone on-call 24/7 for the CRC to facilitate home care coordination for patients in emergency rooms, etc. Role Purpose Responsible for processing referrals accurately and efficiently in accordance with established agency policies and admission criteria ensuring timely transmission to operational areas; serve as a resource liaison for all product lines, promote customer satisfaction.

Requirements

Nursing Diploma/Associate's
2-5 years
No Experience
RN
Position requires registration with the Family Care Safety Registry

Nice To Haves

Bachelor's Degree - Nursing/Social Work/related
5-10 years

Responsibilities

Screens referrals to ensure patients meet agency admission criteria and comply with state and federal regulations.
Verifies insurance benefits, obtains pre-authorizations as necessary, assists billing department, and interprets company services, admission criteria and medical policies to referral sources and individuals seeking information.
Tracks current clients that are either hospitalized, placed in a short-term skilled facility or in a rehabilitation facility.
Communicates and coordinates discharge planning and educates internal and external customers about Home Care Services and/or outpatient services.

Benefits

Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, go to our Benefits Summary.