Referee Coordinator
About The Position
USA Fencing is the National Governing Body (NGB) for the sport of fencing in the United States, with a mission to grow and promote the sport, honor its traditions, and achieve sustained international success. USA Fencing is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. The Official’s Coordinator is a core role within USA Fencing’s Events Department, responsible for providing customer service and oversight for the tournament officials who execute sanctioned tournaments and other programming. This role manages various programs operated by the USA Fencing National Office and the Referees’ Commission (RC) and reports to the Director of Events.
Requirements
- Bachelor’s degree required
- Strong organizational and problem-solving skills, able to manage multiple sets of high priority projects and tasks
- Excellent customer service skills, maintaining patient/calm demeanor even with customers that may be escalated or upset
- Proficient skills with Microsoft suite of products, including Word, Excel and Powerpoint
- Ability to quickly learn and effectively utilize new systems and software
- Versatility, flexibility and willingness to work in environment where priorities may change frequently, and doing so with enthusiasm
- Commitment to diversity, equity, and inclusion in sport
- Ability to work both independently and collaboratively in a fast-paced environment
Nice To Haves
- Sports Management or Education areas of emphasis preferred
- 1-2 years of customer service experience preferred
Responsibilities
- Serve as a primary customer service contact for the Events Department, fielding incoming calls, emails and support tickets
- Troubleshoot possible issues with USA Fencing's referee education curriculum and exam software
- Serve as staff liaison to Referees’ Commission and Black Card Review Group, attending meetings and reporting back on action items and updates as relevant
- Plan and coordinate annual Referees Commission in person meeting, including contracting hotel and AV services, planning travel and communicating details to attendees
- Responsible for regular updating and ensuring information accuracy on all pages of the website relating to various officials’ groups, policies and requirements
- Oversee USA Fencing Gold Start Program and other community initiatives to encourage positive engagement with developing referees
- Review and process approvals for official flight bookings for national tournaments
- Assist National Events Manager in construction of pay sheets for officials per diem and honorarium for national tournament
- Assist National Events Manager in construction of hotel rooming lists for national tournaments
- Review and process officials’ reimbursements following national tournaments
- Assist in processing of withdrawal requests for national tournaments
- Other duties as assigned
Benefits
- Unlimited Paid vacation, personal and sick time
- 12 paid holidays per year
- Extra week off during August and between Christmas and New Years.
- 401(k) retirement plan
- 401(k) Retirement match up to 4%
- Medical, dental and vision insurance
- Employer paid life insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
