REEMPLOYMENT SPECIALIST

Mesa County, CO•Peoria, IL

1d•$22 - $25•Onsite

About The Position

Mesa County Department of Human Services is a forward-thinking agency that has over 300 employees serving the needs of nearly 40,000 residents. From the Colorado National Monument to the thriving agricultural lands and city centers, Mesa County contains a diverse, natural landscape that provides many outdoor activities and adventures. As individuals and an organization, we value and respect humanity, honesty, balance, inclusion and teamwork. We provide a level of flexibility for staff to be able to accommodate their lives outside of the office environment. We value family and the relationships that make our lives rewarding. Our Mission: The Mission of the Mesa County Department of Human Services is to help individuals and families achieve safety, stability and opportunity for meaningful employment. Our Values: Mesa County Department of Human Services values represent our behavioral anchors for how we conduct ourselves. Simply stated, we value Humanity, Balance, Honesty, Inclusion and Teamwork The Reemployment Specialist applies strong coaching, communication, and analytical skills to support Unemployment Insurance claimants in achieving reemployment through the RESEA (Reemployment Services and Eligibility Assessment) program. This role combines compliance oversight with individualized career coaching, using a human-centered approach to guide participants through goal setting, job search strategies, and connection to workforce and community resources. The specialist demonstrates the ability to navigate complex systems, coach individuals through career transitions, and ensure regulatory compliance.

Requirements

A high school diploma or equivalent is required.
Ability to remain calm, professional, and solution-focused in high-stress or emotionally charged situations
Strong communication skills, including clear verbal and written communication with diverse individuals
Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment
Critical thinking and problem-solving skills, including the ability to assess situations and determine appropriate next steps
Attention to detail and ability to maintain accurate and compliant documentation
Interpersonal effectiveness, including building rapport and working collaboratively with participants, team members, and partners
Adaptability and ability to navigate changing systems, policies, and priorities
Individuals typically develop these competencies through approximately two (2) years of experience in fields such as: Social work or human services, Career counseling or workforce development, Human resources, Case management, eligibility, or compliance-driven roles, Other positions requiring person-centered service, regulatory compliance, and multi-tasking in a fast-paced environment

Nice To Haves

We value experience in social work, career counseling, human resources, or any field that requires regulatory compliance and person-centered service.
We are looking for someone who has the capacity to remain calm and professional while assisting individuals who may be experiencing high levels of stress or frustration.
We recognize that competencies can be gained through a variety of professional, educational, or lived experiences.

Responsibilities

Client Engagement and Career Coaching Builds trust and rapport using active listening and a participant-centered approach Guides individuals in setting realistic employment goals and developing job search strategies Interprets assessments and labor market information to support informed career decisions
Program Compliance and Policy Interpretation Applies Federal, State and local policies to ensure participant eligibility and program adherence Reviews, analyzes, and verifies work search activities and required documentation Identifies issues that may impact Unemployment Insurance benefits and provides participants with appropriate guidance and contact information for the Colorado Department of Labor and Employment’s Unemployment Insurance Division.
Case Coordination and Documentation Maintains accurate, timely, and compliant case records across multiple systems Demonstrates strong attention to detail in data entry, file management, and documentation standards. Manages multiple participant cases simultaneously while maintaining organization, accuracy, and timely follow-up.
Resource Navigation and Problem Solving Assesses barriers to employment and connects individuals to appropriate workforce and community resources Navigates complex systems to provide coordinated support Uses critical thinking to address participant needs and troubleshoot challenges
Collaboration and Systems Coordination Works effectively with internal teams to provide holistic services to participants Participates in statewide alignment efforts and contributes to service delivery improvements Shares information and supports consistency across programs and partners
Customer Service and Communication Communicates clearly and professionally, both verbally and in writing Provides responsive, respectful, and human-centered service
Adaptability and Continuous Improvement Adjusts to changing policies, systems, and program requirements Demonstrates flexibility in service delivery and problem-solving approaches Contributes to ongoing improvements in processes and participant experience
Performs other related duties as assigned, consistent with the scope and intent of the position