REDCap Administrator

UT Southwestern Medical Center • Dallas, TX

3d

About The Position

We’re looking for a REDCap Administrator who’s excited to support researchers, improve data workflows, and help maintain secure, compliant systems across our organization. If you enjoy solving problems, collaborating with diverse teams, and making research operations run more smoothly, then this is the position for you.
What You’ll Do
You’ll be the go‑to expert for our REDCap platform. Your work will include:
Setting up and managing REDCap projects, user access, and permissions
Helping research and operational teams design effective data collection workflows
Troubleshooting issues and guiding users on best practices
Ensuring our systems meet security, governance, and regulatory standards (HIPAA, 21 CFR Part 11)
Monitoring system performance and coordinating upgrades or enhancements
Providing backup support for Box administration, including permissions and secure file management
Contributing to documentation, process improvements, and system integrations
What We’re Looking For
You’ll thrive in this role if you:
Have experience administering REDCap in a research or healthcare setting
Are familiar with Box or similar secure file‑sharing platforms
Understand data governance, security, and compliance requirements
Can translate user needs into practical technical solutions
Communicate clearly and enjoy working with cross‑functional teams
Bring strong organizational and problem‑solving skills
Have knowledge of clinical research workflows and systems
Why This Role Matters
Your work directly supports researchers, clinicians, and operational teams who rely on accurate, secure, and well‑designed data systems
You’ll help ensure that studies run smoothly, data stays protected, and users feel confident navigating the tools they depend on

Requirements

• High School Diploma or GED
• Successful completion of vocational training in computer programming.
• 5 years in computer operation and/or programming, including at least one (1) year as Programmer Analyst I or equivalent
• College degree in related field may be used in lieu of experience.

Nice To Haves

• Have experience administering REDCap in a research or healthcare setting
• Are familiar with Box or similar secure file‑sharing platforms
• Understand data governance, security, and compliance requirements
• Can translate user needs into practical technical solutions
• Communicate clearly and enjoy working with cross‑functional teams
• Bring strong organizational and problem‑solving skills
• Have knowledge of clinical research workflows and systems

Responsibilities

• Setting up and managing REDCap projects, user access, and permissions
• Helping research and operational teams design effective data collection workflows
• Troubleshooting issues and guiding users on best practices
• Ensuring our systems meet security, governance, and regulatory standards (HIPAA, 21 CFR Part 11)
• Monitoring system performance and coordinating upgrades or enhancements
• Providing backup support for Box administration, including permissions and secure file management
• Contributing to documentation, process improvements, and system integrations
• Defines and analyzes problems of moderate complexity or assists user personnel in analyzing and defining such problems for computer solutions.
• Designs computer system to accomplish solution of each problem, integrating computer capabilities with user requirements.
• Reanalyzes problem if computer cannot handle original design effectively; makes modifications as necessary.
• Selects or modifies existing programs or program systems as applicable and structures data formats for solution of problems.
• Implements systems or job streams.
• Estimates resources required for project and planning purposes.
• Schedules computer hardware to effect more economical use of existing equipment.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees