Recruitment Operations Senior Specialist

Salesforce•Indianapolis, IN

17d

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Senior Specialist Recruiting Operations plays a critical role in our ES Operations team. This role will be part of a team of highly skilled specialists who keep the recruiting organization running smoothly. The role will cover a breadth of partnerships and require familiarity with processes across Employee Success (HR) that touch on recruiting in any capacity.

Requirements

2 to 5 years of experience in an Recruitment Operations/ HR Operations
Proficiency in Workday or any other ATS, HCM Case management, Audit, Compliance, Background Investigation program experience
High level of interpersonal skills with the ability to work with multiple groups, including remote teams, and build strong personal networks across a complex, fast-moving organization

Responsibilities

Work on the cases received in the Recruitment Operations Queue. Follow through to ensure case is resolved and closed appropriately and satisfactorily.
Perform all Recruitment Audits (daily, weekly, monthly, quarterly, and off-cycle audits) and adhere to compliance
Perform Background Investigation Adjudication for Candidates.
Work within and outside of recruiting (Candidates, Employees, Legal, Background Vendors, Hiring Managers, ESBPs, Recruiting Coordinators, etc) and provide excellent customer services to these client groups.
Partner with various internal compliance teams, external government agencies, and vendors to usher employees throughout the process.
Partner closely with Technology teams and perform system testing for enhancements and enablements.
Generating reports and dashboards to provide insights into recruitment operations performance.
Support and partner with a global teams, as we have team members and stakeholders in all regions (AMER, EMEA, JAPAC)
Meet all internal team service level agreements (SLAs) and maintain confidentiality.