Recruitment and Engagement Manager

Madison•Madison, WI

About The Position

Join We Care Senior Care, a proud Home Instead franchise, where our mission is to help seniors remain safe and cared for in their homes. At the heart of our culture is our core value: Love (v.), defined as: Patience, Kindness, Humility, Selflessness, Respectfulness, Forgiveness, Honesty, and Commitment. We seek individuals who lead with love in all they do. About the Role: If you have a passion to help others and are looking to make a difference every day, then Home Instead has an opportunity for you! We Care Senior Care is seeking a Recruiter for our Madison location. This dynamic person will be focused on recruiting top Care Professional talent through on-line posts, walk-ins, community networking and other methods. The Recruiter is also responsible for managing the Care Professional team through one-on-one coaching and annual reviews. As the face of Home Instead in the community, this team member must demonstrate our core value, Love (v), in all interactions with internal and external customers and staff: patience, kindness, humility, selflessness, respectfulness, forgiveness, honesty and commitment. Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off- vac, holidays and birthday Referral program Vision insurance Competitive Compensation

Requirements

Associate's Degree in a business-related field or equivalent experience
2 years of experience recruiting top talent required
Excellent verbal and written communication skills with the ability to listen effectively
Ability to work independently and maintain confidentiality of information
Effective interpersonal skills while building relationships easily and naturally
Sound judgment and good decision-making
Demonstrated discretion, integrity, and fair-mindedness consistent with office standards, practices, policies, and procedures
Demonstrated complex problem-solving with the ability to organize and prioritize work
Successful networking skills
Professional appearance and demeanor
Sales & results driven
Sense of urgency while meeting deadlines
Self-motivated
Strategic thinker

Responsibilities

Answer each employment inquiry in a friendly, professional, and knowledgeable manner
Develop and implement new recruitment strategies online and within the community, while identifying key recruitment sources
Schedule and conduct applicant interviews in an efficient and professional manner
Following the Home Instead Standards; conduct reference checks, criminal background and motor vehicle checks, and drug screens on all Care Professionals
Maintain all employment records including but not limited to Form I-9, W-4, etc in our applicant tracking system.
Develop engagement strategies to promote Care Professional retention and satisfaction
Schedule and conduct Care Professional annual reviews and all supervision including regular performance conversations, accountabilities, and problem resolution
Work in partnership with the Scheduling Department to coordinate Care Professional schedules with an emphasis on creating high-quality matches and extraordinary relationships
Meet expectations with respect to critical metrics, such as Care Professional utilization, turnover, etc.
Monitor, mediate, and log all client and Care Professional activity utilizing the software system
Help plan and successfully execute all Care Professional meetings
Ensure Care Professional availability optimization and utilization of Care Professional hours
All other duties as assigned