Recruiting Program Partner - TAO - San Jose (Third-Party Associate)

Tiktok • San Jose, CA

30d • Hybrid

About The Position

The Talent Acquisition Operations (TAO) team is dedicated to driving operational excellence in recruitment by optimizing processes, policies, and tools through innovation. We design scalable operation programs and enhance hiring effectiveness with data-driven insights, ensuring efficiency, quality, and a seamless candidate experience. By continuously improving our practices, we empower the organization to attract and secure top talent in a competitive landscape. As a Recruiting Program Partner, you will be a key driver of efficiency and effectiveness for the Talent Acquisition Operations team. This critical role is responsible for managing core operational processes and programs while balancing impactful project work. We are looking for a detail-oriented and passionate individual who thrives on improving operational excellence and works with a strong sense of urgency. To foster our culture of collaboration and cross-functional partnership, we currently work in a hybrid model that includes three days per week in the office. As our business evolves, these requirements may be adjusted.

Requirements

• 2+ years of experience in a recruiting operations or program/project management role, with a strong focus on process improvement and background check processing.
• Demonstrated ability to execute tasks with exceptional attention to detail, accuracy, and operational rigor.
• Proven experience working in a fast-paced, high-volume environment with the ability to adapt to shifting priorities seamlessly.
• Excellent communication skills, with the ability to handle sensitive and urgent situations with care, confidentiality, and cross-cultural sensitivity.
• Strong administrative skills in developing process documentation, playbooks, training aids, and presentations.

Nice To Haves

• Experience working in a high-growth, global technology company.
• Familiarity with Applicant Tracking Systems (ATS) and other HR technologies.
• A proactive and positive attitude, especially when navigating challenging situations.

Responsibilities

• Support day-to-day recruiting operations, including job description approvals, background check processing, employee referral programs, and on-call support inquiries, ensuring timely and accurate execution.
• Manage multiple high-priority tasks and projects simultaneously, adapting to shifting priorities while delivering professional, high-quality results.
• Address and resolve escalations with sound judgment, urgency, and a solutions-oriented mindset.
• Assist in creating, refining, and maintaining critical documentation, including process playbooks, workflows, training materials, and presentations to enhance operational efficiency.
• Serve as a trusted partner for recruiters, hiring managers, and cross-functional teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Broadcasting and Content Providers
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees