Recruiting Manager

Nelson Connects Careers•Santa Rosa, CA

1d•$60,000 - $75,000•Onsite

About The Position

For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can’t wait to work with you. We are Nelson Connects, and our purpose is your success. To learn more about the workplace culture and the position, please apply! SUMMARY: Responsible for the qualification and timely assignment of candidates to contract, contract-to-hire, and direct hire client job orders; works collaboratively with business development managers, Office Coordinators, direct hire staff, and other branch team members to ensure the best quality service to clients and candidates.

Requirements

BA degree in related field or equivalent experience
A minimum of 1 year recruiting experience, OR a minimum of 1 year of industry experience.
Ability to handle multiple complex/demanding projects and meet deadlines.
Commitment to employment compliance and excellent customer service modeling.
Ability to create meaningful statistical data analysis and associated presentations.
Good judgment with the ability to make timely and sound decisions.
Demonstrated proficiency in coaching and motivating employees.
Commitment to excellence and high standards.
Ability to work independently and as a member of various teams.
Proven ability to handle multiple projects and meet deadlines.
Ability to deal effectively with a variety of individuals at all organizational levels.
Creative, flexible, and innovative team player.
Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups.
Versatility and flexibility; a willingness to work within constantly changing priorities with enthusiasm.
Ability to manage priorities and workflow.
Proficient on Microsoft Office Suite.
Strong interpersonal skills.

Responsibilities

Participates in assignment of clients and order fulfillment distribution partnering with Business Development Manager (BDM) and Branch Manager (BM) for branch Division orders.
Participates in staffing projects such as reactivation and large volume staffing projects/requests from various clients, and more; decides/assigns who will be responsible for these and monitors progress and quality service adherence.
Understands service offerings and promotes all business units; keeps abreast on industry trends and promotes Nelson’s strategic vision around same.
In partnership with BDM and BM, assists with client negotiations related pricing (within standard guidelines)
Is first point of contact to resolve client negotiation and service escalation issues.
Keeps up to date on overall activities of the contingent workforce assigned, identifying problem areas and taking corrective procedural, client support, and other actions.
Documents reports of performance for recognition and/or disciplinary review based on client feedback.
Stays abreast of employer of record (EOR) and wage and hour compliance as applies to contingent workforce; monitors quality control of applicant files to ensure compliance with organization and government standards.
In partnership with BDM and/or BM, consults with clients regarding Nelson & Associate services and pricing for quarterly business reviews.
Reviews employment applications, candidate’s backgrounds, and interviews applicants to evaluate work history, skills, competencies, education and training, compensation needs, and other qualifications.
Receives and reviews job orders from BDM and/or from clients directly; interfaces directly with clients to assess job order; negotiates pay rates with clients and candidates; matches candidates to client job requirements.
Maintains communication with clients and candidates regarding status of open job orders
Informs candidates of job duties and responsibilities, compensation, work schedules and working conditions, policies, assignment opportunities, and other information; evaluates employees' performance by conducting follow-up calls in order to foster client relationships; coaches and counsels temporary employees to ensure optimal performance and client satisfaction.
Advises Branch Manager/SVP and Corporate departments on contingent workforce employee relation issues; Participates in resolution meetings with Corporate departments, documents and counsels clients regarding HR/Legal issues and any other pertinent information, as needed.
Processes relevant credit information on clients and potential clients through automated system to mitigate payment risk during the client setup process.
Coordinates necessary candidate usage needs with temporary department and assists in arranging Open Houses and advertising through various outlets to achieve necessary numbers.
Maintains records of resumes, applicant flow, and employee selection; updates and retrieves candidate information in database systems, i.e. eRecruit, PolicyTech, I9Advantage and SkillSurvey.
Creates daily, weekly, and special reports for management and clients, as requested.
Initiates documentation for Unemployment and Workers Compensation claims, coordinating efforts with Safety and Risk dept.; manages modified duty assignments for temporary employees; coordinates work site safety inspections as needed.
Utilizes Internet online recruiting sources to identify and recruit candidates.
May solicit job orders through performing telephone sales; actively markets candidates to clients.
Attends local business meetings and/or seminars to represent the organization in the community.
Performs other duties as assigned by manager.