Recruiting Coordinator Manager, ROC Operations

Amazon • Nashville, TN

8d

About The Position

Amazon's Recruiting Operations team is looking for an innovative Recruiting
Coordinator Manager to lead a team of Recruiting Coordinators supporting Global
Talent Acquisition.

This position will provide you with the opportunity to work with dynamic and
analytical partners who set a high bar for innovation and success in a
high-growth recruiting environment. It will support recruiting coordinators
across all businesses Amazon hires for and will include a mixture of technical
and non-technical expertise.

We expect the Recruiting Coordinator Manager to be a passionate customer and
candidate advocate with proven analytical capabilities and project management
skills, extreme attention to detail, and the ability to effectively prioritize
and multi-task. The ideal candidate will be a self-starter with a passion for
recruiting, a high level of flexibility, commitment, and the ability to tackle
ambiguity.

This Manager will lead all aspects and phases of successful operations for
managing a team of Recruiting Coordinators supporting multiple business lanes.
This includes forecasting demand and RC capacity, all core scheduling and
coordinating activities, and workload balancing. They will develop staff members
so each team member is fully trained and utilized to the optimum level.

Amazon is a company of builders. A philosophy of ownership carries through
everything we do — from the proprietary technologies we create to the new
businesses we launch and grow. You'll find it in every team across our company.

Every day across the world we develop the ideas, the services and the products
that make life easier for tens of millions of customers. From providing Earth's
biggest selection of products to developing ground-breaking software and devices
that change entire industries, Amazon is a place of invention and progressive
thinking.

Requirements

• 3+ years of business analytics and reporting or demand forecasting experience
• 4+ years of Recruiting, HR or operations experience
• Knowledge of recruiting media such as job postings, job site aggregators, ATS and job distribution tools
• Experience in business analytics and reporting or demand forecasting
• Experience in Recruiting, HR or operations
• Experience partnering with senior leaders to deliver results
• Experience working with recruiting tools and systems, including resume databases, internet sourcing tools, and spreadsheets

Nice To Haves

• Experience building, managing and coaching a team in a high-growth environment
• Experience driving process optimization within a recruiting or equivalent environment
• Experience in recruiting operations leadership within a high growth tech company or high-volume RPO organization

Responsibilities

• Manage a team of Recruiting Coordinators to support hiring across all Global Talent Acquisition businesses
• Develop the best—maintain a culture of development to support continued learning and growth opportunities for the team
• Partner with TA leaders internationally to share scheduling best practices across regions as well as partner with other Amazon RC leadership to share scheduling best practices across businesses
• Lead strategy for interview coordination across multiple unique business lines to ensure seamless partnership between RCs, Recruiting, Hiring Managers, and interviewers
• Experiment with new tools, processes, and best practices to improve scheduling operations and candidate experience
• Set direction; define team and individual performance goals
• Manage staffing strategy and measure health to reach optimal support model for team/customers
• Own metrics and reporting for scheduling cycle times and candidate experience
• Prioritize the roadmap for projects and regularly communicate project updates with TA leadership

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed