Recruiter, Retention and Alumni Coordinator - Elkhart and South Bend - FT
About The Position
The Excel Center – Northern Indiana is a high-quality, free, public high school for adult learners 18 and older. We provide coursework toward completing the required credits for students to earn an Indiana Core 40 diploma (not a TASC/GED/HSE program). Our students benefit from a structured learning environment with direct/ face-to-face instruction, an accelerated format, small classes and individualized attention that meets the unique needs of adult learners. All students are assigned a life coach providing academic and personal counseling to support students pursuing their goals. Our staff have a significant impact on the lives of students seeking a second chance to change their lives. The Excel Center also requires students to earn industry-recognized certificates and/or dual credit college courses. We are seeking a dynamic and innovative team to assist in this endeavor. Summary The Recruiter, Retention and Alumni Coordinator (RRAC) plays a key role in supporting The Excel Center’s mission by leading recruitment, retention, and alumni engagement efforts. This full-time, year-round position serves two campuses—either Hammond & Gary or Elkhart & South Bend—and helps adults age 18 and over return to school to earn their Indiana Core 40 high school diploma.
Requirements
- High School Diploma required.
- Proven experience working with adult learners or in community outreach settings.
- Exceptional communication and interpersonal skills, with the ability to build strong relationships.
- Strong organizational skills and the ability to manage multiple priorities across two school locations.
- Comfortable with public speaking and actively engaging with diverse community groups.
- Proficient in data tracking and maintaining alumni relationships.
- Deep commitment to educational equity and providing second-chance learning opportunities.
- Self-motivated, collaborative, and results driven.
- Requires reliable transportation and regular travel between assigned campuses.
- Occasional evening or weekend availability for community or school events.
Nice To Haves
- Associate or bachelor’s degree in education, communications, social work, or a related field.
- Bilingual in Spanish and English is preferred but not required.
- Experience in student recruitment, outreach, or case management.
- Demonstrated involvement in or strong connections with the local community.
Responsibilities
- Design and implement recruitment strategies to attract adult learners.
- Create and maintain a recruitment and retention calendar aligned with enrollment periods and key community events.
- Support student retention through proactive outreach and engagement efforts.
- Record and manage outreach, retention, and alumni data in the student information system.
- Collaborate with life coaches, teachers, and campus directors to identify and re-engage at-risk or withdrawn students.
- Partner with the marketing team to develop outreach materials.
- Represent The Excel Center at community events and with local organizations.
- Establish a regular schedule for visiting local school districts to connect with prospective students.
- Develop and maintain alumni engagement initiatives.
- Maintain a detailed time and outreach activity log.
- Prepare and present recruitment and retention data reports to leadership to inform future strategies.
- Conduct regular student check-ins to identify and address barriers to retention.
- Submit weekly and end-of-term recruitment and retention reports.
- Build and maintain relationships with key community partners, with check-ins at least once per term.
- Coordinate visits from community partners to school campuses.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
