Recruiter, Retention and Alumni Coordinator - Gary and Hammond - FT

GOODWILL INDUSTRIES GROUP•Gary, IN

6d•$45,000

About The Position

The Excel Center – Northern Indiana is a high-quality, free, public high school for adult learners 18 and older. We provide coursework toward completing the required credits for students to earn an Indiana Core 40 diploma (not a TASC/GED/HSE program). Our students benefit from a structured learning environment with direct/ face-to-face instruction, an accelerated format, small classes and individualized attention that meets the unique needs of adult learners. All students are assigned a life coach providing academic and personal counseling to support students pursuing their goals. Our staff have a significant impact on the lives of students seeking a second chance to change their lives. The Excel Center also requires students to earn industry-recognized certificates and/or dual credit college courses. We are seeking a dynamic and innovative team to assist in this endeavor. Summary The Recruiter, Retention and Alumni Coordinator (RRAC) plays a key role in supporting The Excel Center’s mission by leading recruitment, retention, and alumni engagement efforts. This full-time, year-round position serves two campuses—either Hammond & Gary or Elkhart & South Bend—and helps adults age 18 and over return to school to earn their Indiana Core 40 high school diploma.

Requirements

High School Diploma required.
Proven experience working with adult learners or in community outreach settings.
Exceptional communication and interpersonal skills, with the ability to build strong relationships.
Strong organizational skills and the ability to manage multiple priorities across two school locations.
Comfortable with public speaking and actively engaging with diverse community groups.
Proficient in data tracking and maintaining alumni relationships.
Deep commitment to educational equity and providing second-chance learning opportunities.
Self-motivated, collaborative, and results driven.
Experience in student recruitment, outreach, or case management.
Demonstrated involvement in or strong connections with the local community.
Requires reliable transportation and regular travel between assigned campuses.

Nice To Haves

Associate or bachelor’s degree in education, communications, social work, or a related field.
Bilingual in Spanish and English is preferred but not required.

Responsibilities

Design and implement recruitment strategies to attract adult learners.
Create and maintain a recruitment and retention calendar aligned with enrollment periods and key community events.
Support student retention through proactive outreach and engagement efforts.
Record and manage outreach, retention, and alumni data in the student information system.
Collaborate with life coaches, teachers, and campus directors to identify and re-engage at-risk or withdrawn students.
Partner with the marketing team to develop outreach materials.
Represent The Excel Center at community events and with local organizations.
Establish a regular schedule for visiting local school districts to connect with prospective students.
Develop and maintain alumni engagement initiatives.
Maintain a detailed time and outreach activity log.
Prepare and present recruitment and retention data reports to leadership to inform future strategies.
Conduct regular student check-ins to identify and address barriers to retention.
Submit weekly and end-of-term recruitment and retention reports.
Build and maintain relationships with key community partners, with check-ins at least once per term.
Coordinate visits from community partners to school campuses.
Other duties as assigned.