RECREATIONAL RIDING AND VOLUNTEER COORDINATOR

AMERICAN MOTORCYCLE ASSOCIATION•Pickerington, OH

3d•$40,000 - $42,000•Onsite

About The Position

Since 1924, the American Motorcyclist Association (AMA) has protected the future of motorcycling and promoted the motorcycle lifestyle. AMA members come from all walks of life, and they navigate many different routes on their journey to the same destination - freedom on two wheels. The AMA is in search of a detailed-oriented and outgoing self-starter to work in the Membership Development & Activity Department as our Recreational Riding and Volunteer Coordinator. The ideal candidate will have superior organizational skills, a friendly demeanor and a get-it-done attitude, with an ability to work independently and confidently in client service and event support environments. The Recreational Riding and Volunteer Coordinator’s primary area of responsibility is servicing AMA clubs and promoters who organize and host recreational motorcycle events, which are events that do not involve racing. Examples include poker runs, dual-sport rides, adventure riding events, etc. This position also interacts with AMA members who are interested in recreational motorcycle events or recreational riding in general. Responsibilities include processing charter and sanction paperwork, coordinating event insurance coverage, providing AMA support to club and promoter events, and supporting promotion and registration services for select events and series. The Recreational Riding and Volunteer Coordinator’s secondary area of responsibility is providing administrative and organizational support to the department, including assisting with AMA-organized events, volunteer coordination and support for commissions of volunteer advisors who participate in the independent rulemaking and guideline-development process for recreational events. Finally, this position provides back-up support to Competition Coordinators on an as-needed basis. The Recreational Riding and Volunteer Coordinator position is an In-Office position located at the AMA Headquarters in Pickerington, OH.

Requirements

Knowledge and familiarity with motorcycling required
Excellent computer skills, including database/spreadsheet experience
Ability to think critically and strategically to solve issues and prevent future issues
Ability to provide member inquiries with information concerning rules and regulations and processes
Excellent communication skills
Ability to work well in stressful situations
Ability to prioritize workload and manage multiple projects
Occasional lifting up to 50 lbs; little/no strain; standing, walking, sitting
The primary environment is an inside office environment
Event locations may involve exposure to inclement weather, dust, fumes and noise
Some specialized commercial/technical/vocational education beyond high school
One to three years of office/administrative-related experience

Nice To Haves

Knowledge of AMA Rulebook and AMA processes preferred but not required
A motorcyclist with a valid road endorsement is preferred but not required

Responsibilities

Support all aspects of the AMA chartering process for organizers who primarily hold recreational riding events, including guiding organizers through the application and approval process, club structure, certificate issuance, assisting with online login credentials, etc.
Support all aspects of the AMA sanctioning process for individual events, including sanctioning paperwork, event insurance, rules/guidelines questions, registrational and planning services, event promotion services (such as email blasts), event supplies, etc., often acting as the liaison between the organizer and other AMA departments.
Assist with enrollment in and questions regarding the AMA’s affiliate program for organizers.
Providing post-event support, including collecting, filing and distributing injury reports, retrieving participant lists, handling sanction fee refund or credit requests, assist Accounting with delinquent organizers, etc.
Work with the Information Technology and Marketing to review, update and promote the AMA’s recreational event schedule as needed.
Administration of select AMA awards programs honoring AMA-chartered recreational riding organizers, including service and safety awards and various year-end awards.
Administration of select AMA awards and recognition programs that highlight individual AMA members for recreational riding activity, including AMA Long Rider awards, and recreational riding series awards and prizes and sweepstakes related to recreational riding series.
Provide administrative support to the Recreational Commissions, helping facilitate communication, organizing and hosting meetings, and executing initiatives.
Serve as the first point of contact for AMA members who participate in the AMA Volunteer Program, including promoting the program, registering members, assisting with applications/approval, recruiting members and volunteer recognition programs.
Is the primary liaison with other AMA departments regarding administration of AMA recreational riding and volunteer activities, including Marketing, Communications, Accounting and Information Technology.
Respond to requests from AMA departments, AMA-chartered organizers and other partners for volunteer assistance.
Support AMA event planning, promotion and execution, including attending events, promoting AMA membership and services at events, and assisting with and helping coordinate setup and teardown activities.
Answer calls and emails from individual AMA members who have questions or concerns about recreational riding events.
Perform other duties as assigned.
This position includes occasional overnight travel and physical tasks, such as loading event supplies, raising tents, moving and loading motorcycles, interacting with the public, interacting with venue representatives and supporting AMA-organized events in various ways as needed.