Recreation Supervisor

LAKE JUNALUSKA ASSEMBLY INC•Lake Junaluska, NC

1d•Onsite

About The Position

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body. Essential Functions Supervise the day to day operations of pool and beach areas, including opening/closing procedures. Ensure that the Pool is opened and closed daily. Adhere to all safe and efficient operations of the pool including but not limited to; compliance with all state statutes and health department regulations. Supervise up to 8 Recreation Attendants and 9 Lifeguards. Create a weekly work schedule for all staff at least 2 weeks in advance. Responsible for daily water samples and monitoring PH and chlorine readings. Add chlorine tablets and change water filters as required. Act quickly and calmly in emergency situations. Prepare daily records of pool use and occupancy. Maintain check-in & check-out records for all equipment (boats, flotation devices, etc.). Lead the operations of the snack bar-exceed revenue goals, proper utility of POS system, Inventory management-rotating stock/expiration dates, pricing accuracy, cleanliness, ordering snacks & receipt reconciliation. Balance POS cash drawer & reconcile credit cards daily. Verify deposits and submit to Accounting. Follow proper cash handling procedures and implement change orders (cash) throughout the day. Assist with boat tour sales-communicate closures/rain delays to guests & issue refunds if needed. Routinely inspect all equipment and keep an inventory sheet up to date. Report broken equipment. Responsible for the maintenance reports and operation of lights, filters, restrooms and the overall safety of the pool facility and beach. Opens and closes the recreation facilities, secures the area when needed. Provide overall leadership in the department to consistently strive to deliver quality service and meet company hospitality standards. Comply with all safety policies, practices and procedures and report any unsafe activities or conditions immediately to supervisor or the Human Resources Department Perform other duties and responsibilities as assigned and required

Requirements

A combination of education and experience equivalent to an Associate’s degree in Parks and Recreation and a minimum of 2 years relevant supervisory experience.
CPR/First Aid certified.
Valid Driver’s License
Must possess excellent hospitality skills and a strong desire to foster an attitude of Christian hospitality to “exceed guest expectations”.
Must have demonstrated good communication skills, client relation skills, and a commitment to providing responsive and conscientious customer service.
Must be flexible and able to adapt to changing needs, multiple tasks, demands, and work structures.
Ability to solve practical problems.
Ability to effectively present job-related information upon request to customers, clients, and employees of the organization.
Proven computer skills, organizational skills, and interpersonal skills are required.
Ability to read and comprehend instructions, short correspondence, emails, and memos.
Must be willing to work a flexible schedule during the summer season.

Nice To Haves

Lifeguard Certification preferred.
Certified Pool Operator (CPO) preferred by not required.

Responsibilities

Supervise the day to day operations of pool and beach areas, including opening/closing procedures.
Ensure that the Pool is opened and closed daily.
Adhere to all safe and efficient operations of the pool including but not limited to; compliance with all state statutes and health department regulations.
Supervise up to 8 Recreation Attendants and 9 Lifeguards.
Create a weekly work schedule for all staff at least 2 weeks in advance.
Responsible for daily water samples and monitoring PH and chlorine readings.
Add chlorine tablets and change water filters as required.
Act quickly and calmly in emergency situations.
Prepare daily records of pool use and occupancy.
Maintain check-in & check-out records for all equipment (boats, flotation devices, etc.).
Lead the operations of the snack bar-exceed revenue goals, proper utility of POS system, Inventory management-rotating stock/expiration dates, pricing accuracy, cleanliness, ordering snacks & receipt reconciliation.
Balance POS cash drawer & reconcile credit cards daily.
Verify deposits and submit to Accounting.
Follow proper cash handling procedures and implement change orders (cash) throughout the day.
Assist with boat tour sales-communicate closures/rain delays to guests & issue refunds if needed.
Routinely inspect all equipment and keep an inventory sheet up to date.
Report broken equipment.
Responsible for the maintenance reports and operation of lights, filters, restrooms and the overall safety of the pool facility and beach.
Opens and closes the recreation facilities, secures the area when needed.
Provide overall leadership in the department to consistently strive to deliver quality service and meet company hospitality standards.
Comply with all safety policies, practices and procedures and report any unsafe activities or conditions immediately to supervisor or the Human Resources Department
Perform other duties and responsibilities as assigned and required