Recreation Supervisor

City Of Sharonville • Cincinnati, OH

9h • $22 - $26

About The Position

The City of Sharonville has a vacancy in the classification of Recreation Supervisor. This is a full-time position.

The Recreation Supervisor is responsible for overseeing the daily operations of the recreation facility, ensuring consistent customer service standards, and implementing strategies to grow and retain memberships. This position works collaboratively with the Assistant Recreation Director and serves as a Manager on Duty for the Community Center as assigned.

Requirements

• Must be at least eighteen (18) years of age at the time of application
• Any combination of training, education, and experience equivalent to an Associate’s Degree in Parks and Recreation, Business Administration, Hospitality, Communications, or a related field
• Equivalent combinations of education and experience may be considered
• CPR/AED Certification or ability to obtain within thirty (30) days of employment (City-funded)
• Knowledge of City policies and procedures; facility rules and regulations; fitness and recreation operations; staff supervision; recreation equipment; safety standards.
• Skill in customer service; staff training and supervision; program development; fitness and recreation equipment; basic office equipment; multitasking.
• Ability to provide staff leadership and direction; communicate clearly and professionally; manage multiple priorities; maintain professionalism in challenging situations; problem-solve routine operational issues; work independently or as part of a team; occasionally bend, lift, and carry equipment and supplies up to thirty (30) pounds; maintain mobility throughout the facility; and perform light cleaning and maintenance tasks.
• Be able to demonstrate a combination of training, education, and/or experience that demonstrates an understanding of customer service and problem solving.

Responsibilities

• Develop and implement programs and initiatives designed to increase and retain facility memberships
• Sell memberships, upgrades, and process membership changes in accordance with established procedures
• Maintain accurate and up-to-date membership records and tracking systems
• Assist the Assistant Recreation Director in developing strategies to increase member usage, satisfaction, and revenue
• Serve as Manager on Duty, providing oversight of daily facility operations
• Lead, train, and supervise part-time staff to promote consistent performance and customer service delivery
• Communicate operational updates, staffing needs, and member concerns to management
• Provide internal and external customer support that contributes to effective operations and positive member experiences
• Prepare and present operational reports, proposals, and recommendations for leadership as directed
• Assist with scheduling, budgeting, and program development
• Ensure compliance with City policies, procedures, and safety standards
• Abide by the Standards of Conduct as defined by City Administration
• Attend meetings, seminars, and training sessions
• Perform additional duties as assigned to support department operations

Benefits

• Paid vacation time
• Paid sick leave
• Excellent retirement system
• Additional benefits will be discussed during the interview process

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree