Recreation Supervisor, Paintbox

Montage Hotels•Bluffton, SC

63d

About The Position

The Recreation Supervisor will be responsible for creating personalized guest and member interactions in children's programming, while providing a fun and safe atmosphere for all children participating in Paintbox through guided activities, crafts, and learning opportunities.

Requirements

High School Diploma or equivalent is required; Bachelor's Degree preferred.
Minimum of 2 years working experience with children.
Luxury Hotel or Resort experience preferred.
Strong passion for customer service; experience handling and resolving guest concerns in a timely manner
Strong verbal communication skills-ability to communicate effectively with guests and vendors
Able to become CPR/ First Aid Certified

Nice To Haves

Luxury Hotel or Resort experience preferred.
High School Diploma or equivalent is required; Bachelor's Degree preferred.

Responsibilities

Oversee the daily operations of the Paintbox department
Direct supervision of the daily programming
Assist Children's Program Manager with training new Activities Attendants.
Strategize, organize and execute all special event activities for special occasions, holidays, summer and winter programs and special requests for groups and social functions.
Design and implement educational/teaching programs that use the natural resources surrounding the resort. Art and craft enrichment programs will be daily activities within Paintbox that challenge the use of children's imagination. All conceptual design and execution of these original programs will be the responsibility of the Paintbox manager.
Develop, implement and maintain new procedures for Paintbox operations that improve the guest experience.
Lead all daily activities and ensure that all guests are participating.
Responsible for safety and security of all children participating in Paintbox programs and activities.
Responsible for posting all charges to rooms and credit cards.
Handle reservation requests; take incoming phone calls, meeting all phone etiquette standards.
Properly communicate with the resort staff and resort guests all of the present and upcoming programs, offerings, and family activities through Paintbox.
Maintain relationships and communication with past and future guests with pre/post visit correspondence.