RC Hospitality Solutions - Recreation Services Coordinator
About The Position
This position serves as the primary point of contact for recreation services including beach and pool amenities. The Recreation Services Coordinator is responsible for delivering exceptional guest service, answering guest inquiries, and coordinating reservations for beach chairs, poolside cabanas, VIP lounge chairs, bonfires, and other recreation offerings. This role plays an important part in creating memorable guest experiences while also supporting operational success by assisting beach and pool deck attendants as needed. The Recreation Services Coordinator helps ensure recreation areas are well maintained, organized, and prepared to provide a safe and enjoyable environment for guests. Pay starting at $16.50 per hour plus commission and gratuity
Requirements
- High school or equivalent education required.
- Must possess valid driver’s license and be able to drive ATV, golf cart and sand tractor.
- CPR Certification.
- Travel between different locations is required to supervise associates and business levels. Must have reliable transportation and valid Driver’s License.
Nice To Haves
- Previous Hospitality experience preferred.
- Life Guard Certification is preferred or will be offered upon hire.
Responsibilities
- Answer incoming guest calls in a professional, friendly, and efficient manner and serve as a primary communication point for recreation services.
- Provide accurate information regarding recreation offerings including beach services, poolside amenities, rentals, pricing, policies, and availability.
- Book and manage reservations for beach chairs, poolside cabanas, poolside VIP lounge chairs, bonfires, and other guest experiences.
- Utilize sales techniques to recommend upgrades, add-ons, and premium experiences to enhance the guest experience.
- Communicate effectively with beach and pool operations staff to ensure reservations and guest services are properly executed.
- Maintain a strong working knowledge of all recreation services, products, and seasonal offerings.
- Assist beach and pool attendants when operational needs require additional support.
- Perform routine walk-throughs of beach and pool areas to ensure cleanliness, organization, and readiness for guests.
- Ensure chairs, umbrellas, cabanas, and other equipment are properly set up and maintained throughout the day.
- Greet guests and owners with a professional and welcoming attitude and provide information about services and amenities.
- Respond to guest requests and concerns in a polite, timely, and solution-oriented manner.
- Support a safe working and guest environment by adhering to all organization safety standards.
- Perform other duties and handle projects as assigned by management.
Benefits
- We offer competitive wages and benefits, including paid time off and 401K, a supportive team, training and development programs, and a beautiful working environment along the World’s Most Beautiful Beaches!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
