Recreation Program Specialist

City of Boulder

9d•$21 - $29

About The Position

Seasonal Recreation Lead - Sports, Events & Community Access Under general supervision of the Program Coordinator to support coordination of portions of the Boulder Parks and Recreation Department’s programs, and to perform related duties as required, with a focus on Master Plan initiatives to lead the department in the growth of youth engagement, community access, special events, and community health and wellness. The role will collaborate closely with parks operations and recreation staff to provide excellent customer service to the public and partners. SEASONAL RECREATION LEAD - SPORTS, EVENTS AND COMMUNITY ACCESS ESSENTIAL DUTIES AND RESPONSIBILITIES Assists Program or Event Coordinator to implement recreation programs, special events or ensure community access which includes the following: Assist in the coordination of the City’s recreational programs, which may include programs, leagues, contracted programs, instructional recreation programs, youth outreach, special events, community access to facilities and any other services as needed. Schedule adult and/or youth programs for recreation services or event offerings. Organize and submit marketing plans and community event permits. Provide information to Program Coordinator to inform program’s service delivery goals which may include research best practice methods, create program plans, evaluate existing programs to determine how best to meet community recreational needs. Ensure all practical safety measures are observed and city policies and procedures are followed, which includes, but is not limited to the following: Enforce safety standards. Meet all licensing and required certifications as needed. Take proper care of equipment and conduct regular inspections. Monitor events during setup and tear down to ensure compliance with City of Boulder special event policies and park rules. Coordinate with permitted event holders to facilitate equipment check out and facility walkthroughs. Make situational decisions based on sound judgment during scheduled shifts. Serves as the onsite liaison for programs and event permit holders. Complete after-action event reports based on your monitoring and experience. Perform administrative tasks, which includes, but is not limited to the following: Acts as lead worker and facilitates the work of other part-time and seasonal employees. Compile and monitor records and statistics for programs, events, or community access. Utilize Departmental recreation programming software for facility booking, program maintenance, and program registration. May update information on the City weather-line and website for public communication. Meet and communicate with standard staff to schedule program and event offerings based on space availability and changing needs. Support Program Coordinator to organize and submit recreation guide and website information. This includes writing program descriptions and developing marketing content as needed. Support Park Operations and Events staff during community events. Support performance groups, including occasional help with set-up and tear-down of city-owned equipment including but not limited to tables, chairs, tents, temporary event fencing, waste receptacles, signage, and other supplies. Serve as an on-site support staff person in the coordination of performances. Anticipates operational needs and responds to requests and inquiries of performers and contracted suppliers as directed or appropriate. Provide excellent internal and external customer service during performances. Assist in the cleaning and maintenance of the Boulder Bandshell in relation to performance support. Includes but not limited to but not limited to trash/litter removal, graffiti/vandalism removal and repair, and other minor structure repairs. Other: Perform related duties as required to meet the needs of the City. Promote a culture of teamwork and synergy through collaboration and communication. Maintain and promote professional ethics (i.e., honesty, integrity, respect, fairness, caring) in all conduct. Know and comply with all City and Department policies, participate in professional trainings and development, and adhere to attendance and workplace attire policies.

Requirements

Ability to work tactfully and effectively with the public.
Ability to give verbal instructions and to inspect the work of employees.
Ability to ensure all practical safety measures are observed.
Ability to utilize all required safety equipment.
Skills in effective verbal and written communication.
Knowledge and general computer experience.
Ability to be action oriented and embrace challenges; has the ability to perform with a minimum of planning; seizes opportunities.
Ability to communicate clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
Ability to be dedicated to meet internal and external expectations and requirements; gets information first-hand and uses information to make improvements in services.
Ability to practices attentive and active listening; has patience to hear people out and restate the opinions of others.
Ability to remain composed in emergency situations and make sound judgment decisions during emergency and non-emergency situations.
Ability to deal tactfully and effectively with the public and co-workers in stressful situations.
Ability to communicate effectively and lead groups.
Work with a diverse group of visitors and program participants.
Valid Colorado driver’s license and ability to maintain acceptable motor vehicle record.
Have and maintain acceptable background information, including criminal conviction history.

Nice To Haves

Bachelor’s Degree in Recreation or related field, or any combination of equivalent education/experience.
Two years of experience in recreation programming or in coordinating community events.
Familiarity with positive youth development principles and strengths-based approaches to prevention and intervention.
Experience with venue coordination and rental procedures including billing and invoicing.
Knowledge and experience in community development concepts and practices.
Experience working with recreation software.
Well-rounded experience coordinating community recreational programs for youth and adults.
Bi-lingual in Spanish and English.

Responsibilities

Assists Program or Event Coordinator to implement recreation programs, special events or ensure community access which includes the following: Assist in the coordination of the City’s recreational programs, which may include programs, leagues, contracted programs, instructional recreation programs, youth outreach, special events, community access to facilities and any other services as needed.
Schedule adult and/or youth programs for recreation services or event offerings.
Organize and submit marketing plans and community event permits.
Provide information to Program Coordinator to inform program’s service delivery goals which may include research best practice methods, create program plans, evaluate existing programs to determine how best to meet community recreational needs.
Ensure all practical safety measures are observed and city policies and procedures are followed, which includes, but is not limited to the following: Enforce safety standards. Meet all licensing and required certifications as needed. Take proper care of equipment and conduct regular inspections.
Monitor events during setup and tear down to ensure compliance with City of Boulder special event policies and park rules.
Coordinate with permitted event holders to facilitate equipment check out and facility walkthroughs.
Make situational decisions based on sound judgment during scheduled shifts.
Serves as the onsite liaison for programs and event permit holders.
Complete after-action event reports based on your monitoring and experience.
Perform administrative tasks, which includes, but is not limited to the following: Acts as lead worker and facilitates the work of other part-time and seasonal employees.
Compile and monitor records and statistics for programs, events, or community access.
Utilize Departmental recreation programming software for facility booking, program maintenance, and program registration.
May update information on the City weather-line and website for public communication.
Meet and communicate with standard staff to schedule program and event offerings based on space availability and changing needs.
Support Program Coordinator to organize and submit recreation guide and website information. This includes writing program descriptions and developing marketing content as needed.
Support Park Operations and Events staff during community events.
Support performance groups, including occasional help with set-up and tear-down of city-owned equipment including but not limited to tables, chairs, tents, temporary event fencing, waste receptacles, signage, and other supplies.
Serve as an on-site support staff person in the coordination of performances.
Anticipates operational needs and responds to requests and inquiries of performers and contracted suppliers as directed or appropriate.
Provide excellent internal and external customer service during performances.
Assist in the cleaning and maintenance of the Boulder Bandshell in relation to performance support. Includes but not limited to but not limited to trash/litter removal, graffiti/vandalism removal and repair, and other minor structure repairs.
Perform related duties as required to meet the needs of the City.
Promote a culture of teamwork and synergy through collaboration and communication.
Maintain and promote professional ethics (i.e., honesty, integrity, respect, fairness, caring) in all conduct.
Know and comply with all City and Department policies, participate in professional trainings and development, and adhere to attendance and workplace attire policies.