Recreation Operations Manager
About The Position
Club 10 is the social and recreational hub of the Resort at Hansen Park. This role owns the day-to-day operation, readiness, and guest experience of all Club 10 amenities. This is a hands-on operations leadership role , not an event-planning-only position. You will manage fitness, games, simulators, indoor and outdoor recreation spaces, and activity programming while ensuring everything runs safely, smoothly, and at a resort-quality standard. If youve managed a clubhouse, fitness center, family entertainment venue, or multi-use recreational facility and enjoy being on the floor solving problems, training users, and elevating the experience, this role will feel familiar.
Requirements
- 3+ years managing a recreation facility, clubhouse, fitness center, entertainment venue, or hospitality-driven environment
- Experience overseeing spaces and equipment , not just scheduling activities
- Strong customer service and guest-facing leadership experience
- Comfort training individuals or groups on equipment or processes
- Operational mindset with strong organization and follow-through
- Comfort enforcing rules while keeping the experience positive
- Technical curiosity and willingness to troubleshoot equipment
- Clear communicator who enjoys being visible and accessible
Nice To Haves
- Resorts, luxury multifamily communities, country clubs
- Family entertainment centers, arcades, attractions
- Fitness clubs or wellness facilities with facility oversight
Responsibilities
- Oversee daily operation of all Club 10 amenities including fitness center, golf simulator, arcade games, billiards, card room, yoga room, pickleball courts, cornhole, and other indoor/outdoor recreation spaces
- Ensure all equipment is operational, safe, clean, and ready for resident use
- Perform regular inspections and basic troubleshooting; coordinate repairs with vendors or internal maintenance
- Develop and manage activity schedules, tournaments, and small-scale events
- Train residents on equipment use, rules, and safety
- Partner with the Events Coordinator to support larger resort-wide events
- Support final setup and readiness of all equipment and spaces
- Help establish usage rules, age guidelines, and access policies
- Assist with decisions around paid vs free amenity use and payment systems where applicable
- Create basic SOPs and safety guidelines for residents
- Schedule and coordinate personal trainers, instructors, and specialty providers
- Manage vendor relationships for equipment service, warranties, and preventative maintenance
- Act as the primary point of contact for amenity-related questions
- Enforce rules consistently while maintaining a friendly, welcoming environment
- Promote activities and amenities through signage, flyers, and digital channels
- Maintain equipment logs, schedules, and SOP documentation
- Track usage trends and provide insights to leadership
- Recommend enhancements or new programming ideas
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
51-100 employees
