Recreation Manager (Kill Devil Hills, NC)

Kitty Hawk Kites•Kill Devil Hills, NC

53d

About The Position

We are looking for a results-oriented candidate with excellent interpersonal and business skills for the position of Recreational Manager. Responsible for setting regional goals such as sales budgets and revenue projections, ensuring that marketing efforts are consistent across each activity, managing budgets, and ensuring operation and payroll within the budget, among other duties. Recreational activities and profit centers include hang gliding, kiteboarding, watersport/bike rentals, zipline, paragliding, camping, hiking tours and more.

Requirements

5+ years in recreational program activities and management
Analytical mindset, problem-solving skills, quantitative aptitude, experience managing budgets
Leadership and decision-making ability
Excellent time management and organizational skills
Exceptional interpersonal skills and written and verbal communication
Exceptional and proven selling skills
Willing to work 50-60 hours per week during the season (six days per week) or whatever it takes to get the job done

Nice To Haves

Seasonal business experience a plus

Responsibilities

Creating, monetizing, and executing recreation programs
Recruiting, training, managing, coaching, developing, disciplining, and firing staff
Ensuring operational efficiency, marketing efforts, budgets, and P&L management of each operation
Ensuring that marketing efforts are consistent across each activity
Setting recreational activity and profit center goals, such as sales estimates, revenue projections, and payroll budgets
Ensuring that activities and materials adhere to company and industry safety standards and other regulations
Managing a regional budget and ensuring that each activity operates with the budget
Addressing operational problems that arise
Liaising recreational activities with CEO and Executive Committee
Ensuring that customer service levels and customer experience levels are consistent across activities
Making recommendations to senior management for program improvements
Supporting recreation managers and ensuring they meet their goals
Developing capable and expert teams for each profit center
Becoming certified in all recreation programs in order to provide cover in case of staff injury or illness
Executing weekly huddles with managers, reviewing sales goals and activities, payroll goals and actuals, as well as ways to make improvements
Responsible overall for all recreational equipment and maintenance
Able to do basic repairs to and maintain equipment