Recreation Manager

CoralTree Hospitality • Lahaina, HI

15h • $65,000 - $72,000 • Onsite

About The Position

Are you a hands-on leader who loves working outdoors in a beautiful resort setting? Join our Ka'anapali Ali'i team as a Recreation Manager and create lasting memories for our guests and homeowners! The Recreation Manager is an enthusiastic leader who is responsible for overseeing our commendable recreation team and program, offering beach and pool activities to our homeowners and guests while adhering to all safety and hygiene protocols. This position works cohesively with property department leaders to identify and positively affect improvements in programs and procedures. This role will interact in both one-on-one and group settings, lead teams, and create unforgettable moments for our guests and homeowners. CoralTree Hospitality is known for managing premium and luxury residential resorts, vacation homes, and hotels — defined by people who lead with genuine purpose, pride, and a strong sense of place. Yearly Salary Range: $65,000 - $72,000 As a valued member of our team, you'll receive a comprehensive benefits package that includes: Group Medical, Dental, Vision, Life & Disability benefits 401(k) Retirement Savings Plan with a generous company match Paid Parental Leave Up to 24 days of Paid Time Off (PTO) that can be used immediately Employee Assistance Program Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement Five complimentary room nights at CoralTree Hospitality Group properties Unlimited Friends and Family receive discounted rates at CoralTree Hospitality Group properties Access to employee discounts from industry-leading brands in travel, entertainment, and retail including Walt Disney World, Live Nation, Samsung, Hertz and many more!

Requirements

• A degree in related field, or 3 years of recreation or hotel/vacation rental experience with 2 years in supervisory/managerial capacity preferred
• Certification within first 90 days in First Aid and CPR
• Computer literate with proficiency in Microsoft applications-Outlook, Word, and Excel with ability to create and organize electronic documents and files
• A high-level of skills in the areas of diplomacy, problem solving, and relationship building
• Excellent verbal and written communication skills
• Ability to develop rapport and connect with team members, guests, homeowners, and vendors
• Exceptional organizational skills
• Ability to manage projects and establish priorities with diverse timelines and responsibilities
• Pro-active approach to problem solving
• Demonstrates good and consistent judgment in making business decisions
• Available to work a flexible schedule including evenings, weekends, and holidays
• Must have valid Hawaii Driver’s License and acceptable driving record

Responsibilities

• The Recreation Manager is responsible for guest and homeowner satisfaction of beach & pool activities
• Maintain positive and professional relationships with homeowners and guests
• Lead, coach, and mentor the recreation team with high service standards while fostering connections and growth
• Embrace opportunities for improvement to drive ideal outcomes and maintain accountability
• Develop new programs and procedures and train employees in accordance with company standards
• Provide feedback and coaching to team members for continuous improvement
• Communicate business objectives, standards, and expectations to the team through department staff meetings
• Conduct interviews and support HR with department hiring needs
• Celebrate good performance and achievements by driving team member recognition
• Maintain the department's operating expenses and inventory
• Oversee beach & pool operations ensuring clean, safe, and welcoming environments
• Maintain daily activities for all guests to enjoy and create engaging family friendly events/gatherings
• Communicate all department updates and challenges to the Director of Resort Operations

Benefits

• Group Medical, Dental, Vision, Life & Disability benefits
• 401(k) Retirement Savings Plan with a generous company match
• Paid Parental Leave
• Up to 24 days of Paid Time Off (PTO) that can be used immediately
• Employee Assistance Program
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• Five complimentary room nights at CoralTree Hospitality Group properties
• Unlimited Friends and Family receive discounted rates at CoralTree Hospitality Group properties
• Access to employee discounts from industry-leading brands in travel, entertainment, and retail including Walt Disney World, Live Nation, Samsung, Hertz and many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees