Recreation Attendant

Hyatt Hotels Corp.•Miami, FL

28d

About The Position

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences. Andaz Miami Beach is now recruiting Recreation Attendants to join the hotel's opening team. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 34 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by José Andrés, two pools, and a Beach Club catering to the who's who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion. Job Summary Andaz Miami Beach is looking for Recreation Attendants who are excited, qualified, hard-working, individuals with a passion for hospitality and a commitment to superior guest service. Experience with Micros, high volume, and extensive Recreation Attendants are all beneficial but not required. The Recreation Attendants. In this role, you will be required to welcome and attend to our guests, enforce safety rules, and manage pool equipment and facilities, among other duties. To be a successful pool attendant, you will need to have excellent customer service skills, be highly organized, and have a good knowledge of swimming pool equipment and maintenance. A skilled pool attendant should be friendly, physically fit, and able to assist swimmers in danger when necessary.

Requirements

High School diploma or GED equivalent.
At least one year's experience in the hospitality industry.
Recent First Aid and CPR certification, if not we will train you.
Excellent verbal communication and customer service skills.
Physically fit, good swimming abilities, and able to perform physical labor in harsh weather conditions.
Ability to move and lift heavy furniture and equipment.
Good time management and organizational skills.
Knowledge of pool equipment and safety measures.
Consistent professional appearance and pleasant demeanor.

Responsibilities

Set up umbrellas, loungers, and pool furniture; ensure the pool and facilities are clean and safe.
Welcome guests, provide towels, refreshments, and attend to their requests, ensuring their comfort and safety.
Clear used towels, glasses, and trash, while monitoring guest activity and enforcing safety protocols.
Report damages or incidents to the supervisor and manage pool cleaning schedules and inspections.
Uphold company policies, including safety, sanitation, and attendance guidelines.
Work as part of a team, maintaining a positive, friendly, and professional attitude at all times.
Provide exceptional food and beverage service, listen to guests' needs, and respond promptly.
Ensure the proper handling of wine and alcohol and follow all safety procedures.
Perform opening and closing duties, including side work and station setup, and participate in training sessions.
Flexibility to work evenings, weekends, and holidays, as required in the hospitality industry.