Recreation Attendant

DRIFTWOOD HOSPITALITY MANAGEMENT•Osage Beach, MO

23h•Onsite

About The Position

The Recreation Attendant at Margaritaville Lake Resort is responsible for creating and delivering fun and escapism for guests through a variety of recreational activities. This role primarily focuses on running the bowling alley desk and assisting guests with any issues during their game. The attendant will be a vital part of fostering an environment of fun and participation, interacting with guests of all ages, and promptly reporting any maintenance issues to ensure the smooth operation of the bowling alley and arcade.

Requirements

Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Possess strong hospitality skills while in direct contact with the guests, other staff members and on the phone.
Ability to scrupulously follow all Driftwood and hotel policies and procedures.
Projects and assignments are completed thoroughly, professionally, and with care.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts him\herself, acts and dresses professionally at all times
Expresses ideas and conveys information clearly, effectively, and professionally.
Actively listens to others.
Conveys company information, decisions, or problems to appropriate parties on a timely basis.
Minimum pulling and lifting of 20 pounds.
Pushing, bending, stooping, upward reaching, and manual dexterity.
Hearing, writing, speaking
Standing for long periods of time.

Responsibilities

Proper cash handling procedures to include Point of Sale transactions, balancing daily receipts, balance bank, complete all closing reports and deposits.
Greet all guests and assist them in the bowling process; to include ringing up each transaction and provide proper shoe sizes, score cards, scoring directions as well as overseeing the lanes for needed repairs.
Maintain a clean facility and work area.
Maintain a safe work environment by promoting safe work practices and document any unsafe areas or practices with written documentation and work orders when needed.
Restock redemption items and tickets in the games.
Properly assist guests in a prompt and hospitable manner.
Document needed game repairs and communicates with the Engineering Department and immediate supervisor when games are not working properly.
Oversee guests and their use of the facilities to ensure safety at all times.