RECREATION ATTENDANT

Kampgrounds Of America, Inc.•Pigeon Forge, TN

43d

About The Position

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative. At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to: intentionally create a sense of community and belonging for our guests, employees and franchise partners continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment sustain a culture that promotes diversity of thought and experiences ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all drive change in our company and industry through action and implementation Summary: The Recreation Attendant (RA) assists the Recreation Lead in planning, organizing, executing, and leading recreation activities at the campground such as arts and crafts, games, sports, dramatics, music, social activities, hobbies, and themed weekends. The Recreation Attendant is a highly visible, customer-centric position that requires strong interpersonal customer service skills.

Requirements

Hear and conversant in English language
Excellent communication and collaboration skills with ability to manage conflict.
Basic working knowledge of recreational activities.
Comfortable in a fast-paced and high-pressure environment.
Motivated, goal-oriented and results driven.
Ability to maintain confidentiality.
Able to work nights, weekends, and holidays.
Valid Driver’s license.

Responsibilities

Facilitate preparations for events from start to finish.
Assist in creating a detailed events calendar that supports the campground, and guests of all age ranges.
Create supply lists and provide to Recreation Lead as needed.
Take pictures of activities and obtain necessary photo release documentation for all individuals in photos.
In coordination with the marketing department, prepare fun and engaging social media posts.
Coordinate and prepare all food and beverage items, equipment, awards, and entertainment as needed for each event.
Maintain and clean recreation equipment and facilities.
Greet new arrivals to activities, introducing them to other participants, explaining rules, and encouraging their participation.
Explain the rules of activities and instruct participants at a variety of skill levels
Enforce safety rules to prevent injury.
Modify activities to suit the needs of specific groups.
Administer basic first aid if needed and notify emergency medical personnel when necessary.
Clean, set-up, and breakdown the equipment that is used in recreational activities daily.
Maintain high standards of professionalism, customer service, quality and cleanliness while promoting an atmosphere of fun.
Maintain health standards and ensure guests and team members are in a safe and secure environment.