Recreation Assistant (Part-Time) - Joe Farmer Recreation Center

City of Allen, TX•Allen, TX

31d•$15 - $22•Onsite

About The Position

The purpose of this position is to facilitate the provision of recreational activities for City of Allen and surrounding area residents. This is accomplished by providing numerous forms of customer service at the Joe Farmer Recreation Center. Other duties may include registering citizens for classes, activities, processing POS transactions, registering citizens for membership, assisting in opening and closing duties, maintaining the facility, providing various administrative services and interfacing with other City employees and citizens. This position does not provide direction to other employees. The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

Requirements

High School diploma or equivalent with no prior relevant work experience.
Valid Texas Class C Drivers License.
First Aid/CPR Certification or ability to obtain within ninety (90) days of employment.
Ability to work primarily Monday through Friday, 1pm to 5pm.
Basic principles of customer service and public interaction.
Recreation facility operations, programs, and membership procedures.
Point-of-sale (POS) and registration software (e.g., ACTIVE Net).
Cash handling, daily reconciliation, and reporting procedures.
General safety standards and risk awareness in public facilities.
Basic administrative tasks and marketing material preparation.
Facility setup standards for events, classes, and recreational activities.
Providing friendly, professional, and efficient customer service.
Registering participants for programs and memberships using computer systems.
Handling payments accurately and processing POS transactions.
Performing opening and closing facility procedures, including cash reconciliation.
Setting up and breaking down equipment for events and activities.
Communicating clearly and courteously with patrons, coworkers, and supervisors.
Maintaining facility cleanliness and reporting maintenance needs.
Assisting with clerical tasks, promotional materials, and special events.
Managing time effectively while balancing multiple front-desk responsibilities.

Responsibilities

Responsible for setting up and breaking down activity rooms for weekly events which includes setting up and moving tables, lifting chairs from stacks and moving chairs throughout the room.
Provides customer service by greeting members, answering and directing phone calls, providing facility information, including class schedules, hours of operation and policies, distributing equipment, supervising member activities inside facility and on outings and by answering member questions and concerns.
Registers citizens for classes, activities by operating membership software, entering data, taking payments, filing records and providing members with pertinent information regarding the facility and registration.
Processes POS transactions by operating ACTIVE Software, entering and recording sales transactions and taking payments.
Registers citizens for membership by operating ACTIVE software, ensuring necessary paperwork is completed and filed, entering information into computer system and accepting payments.
Assists in opening and closing facilities duties, accounting for cash levels and printing reports for reconciliation of check/cash levels and record of daily transactions.
Maintains facility, interior and exterior, by reporting complaints and problems, making calls for repair, handling customer complaints where appropriate, identifying current risk and forecasting potential problems.
Provides various administrative services by ensuring safety in facility, assisting with development of brochures, signs and other marketing tools, maintaining adequate levels of supplies and marketing tools, assisting with special events and providing clerical based services.

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