Recovery/Refurb Technician

Umarex USA•Fort Smith, AR

About The Position

DUTIES AND RESPONSIBILITIES: Sort, count, and record product being returned from retail customer. Evaluate returned product for damages, scratches, missing parts and functionality. Process paperwork and communicate discrepancies with customer service. Test product to determine reason for being returned using a variety of test equipment. Repair product to acceptable refurbished state. Package recovered product using a variety of cartons and packaging materials. Communicate with management and co-workers in written form, email, or in person on issues, changes, or questions. Maintain all documentation as it relates to defects. Review rework schedule to maintain inventory monthly goals. Maintain parts inventory for the recovery area. Preform firearm builds as requested/required. Maintain safe working practices and conditions Follow instructions as needed Comply to work standards set for each operation Discard trash and dunnage from sorting operation Maintain cleanliness of work area All other duties as assigned QUALIFICATIONS AND REQUIREMENTS: High School diploma or equivalent Strong knowledge of air guns, airsoft or firearms or mechanical aptitude Able to communicate issues clearly Basic Computer Skills Must have ability to work under minimal supervision Must be task oriented - Use time wisely Work well with all other departments Ability to lift and move up to 50 lbs. Employment with Umarex USA is contingent upon the successful completion of a background check and pre-employment drug screening.

Requirements

High School diploma or equivalent
Strong knowledge of air guns, airsoft or firearms or mechanical aptitude
Able to communicate issues clearly
Basic Computer Skills
Must have ability to work under minimal supervision
Must be task oriented - Use time wisely
Work well with all other departments
Ability to lift and move up to 50 lbs.
Employment with Umarex USA is contingent upon the successful completion of a background check and pre-employment drug screening.

Responsibilities

Sort, count, and record product being returned from retail customer.
Evaluate returned product for damages, scratches, missing parts and functionality.
Process paperwork and communicate discrepancies with customer service.
Test product to determine reason for being returned using a variety of test equipment.
Repair product to acceptable refurbished state.
Package recovered product using a variety of cartons and packaging materials.
Communicate with management and co-workers in written form, email, or in person on issues, changes, or questions.
Maintain all documentation as it relates to defects.
Review rework schedule to maintain inventory monthly goals.
Maintain parts inventory for the recovery area.
Preform firearm builds as requested/required.
Maintain safe working practices and conditions
Follow instructions as needed
Comply to work standards set for each operation
Discard trash and dunnage from sorting operation
Maintain cleanliness of work area
All other duties as assigned