Recovery Receptionist

Villa Sport•Colorado Springs, CO

5d•$15 - $16•Onsite

About The Position

Villa Sport offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our portfolio includes clubs across multiple states, including California, Texas, Colorado, Idaho, and Oregon. Our resort-style clubs are more than just gyms; they are communities where fitness, family, and fun come together. We are on a mission to create energizing environments where you can thrive and grow with us. If you're a high-performing, outgoing, service-oriented superstar looking for a chance to make a difference, you've found your home. At Villa Sport, we offer a fantastic work environment, competitive wages, and a 401(k) plan with a company match of up to 4% of your compensation. Ready to join a team that’s going places? Your journey starts here! POSITION SUMMARY: The position will insure maintaining a well-stocked and safe recovery area, adhering to Villa Sport standards and task checklists. Recovery Associates will execute all responsibilities under the supervision of the Recovery and Spa Supervisor. They will manage the appointment system and guide members to suitable services, surpassing member expectations with a consistently cheerful demeanor. JOB LISTING DETAIL Villa Sport anticipates this job opportunity will close by April 1, 2026 and we have 2 positions to fill in this time. These details may change at any time based on business needs. COMPENSATION AND BENEFITS INCLUDE: $15.16-$15.90 per hour, based upon relevant experience to the role. CO State Sick Time. 401K with dollar for dollar match up to 4%. Complimentary club membership. Discounts on club products and services.

Requirements

5-star customer service and problem-solving skills
Excellent communication and selling skills
Proficient computer skills; able to learn new software and systems efficiently
High school diploma or GED
First aid/CPR certificate required within 90 days of hire date
Occasional bending, kneeling, and lifting up to 50 pounds
Frequent standing, walking, reaching, and balancing
Repetitive phone and computer work
Able to work in a standing position for extended periods of time

Nice To Haves

Experience working for or managing a day spa or recovery center
Experience working for a high-end, high-touch, service-oriented business is a plus
Experience leading a team and being a part of a high-performing team
Servant leadership mindset
Outgoing, friendly personality with ability to work with and serve all kinds of people
Responsible and accountable; self-motivated
High energy with a positive outlook
Goal-oriented and resourceful

Responsibilities

insure maintaining a well-stocked and safe recovery area
adhering to Villa Sport standards and task checklists
execute all responsibilities under the supervision of the Recovery and Spa Supervisor
manage the appointment system
guide members to suitable services
surpassing member expectations with a consistently cheerful demeanor