Recovery Engagement Specialist

Mountainside Treatment Center • Canaan, CT

24d • $65,000 - $75,000

About The Position

This role provides unwavering, compassionate support to clients and their families during some of the most challenging moments in the recovery process. The position focuses on advocacy, care coordination, and peer-based support to promote sustainable, long-term recovery outcomes.

Requirements

• Minimum of 2 years of experience and/or knowledge in substance use treatment
• Valid Drivers License and Clean Driving Record required
• Ability to work both independently and collaboratively in a fast-paced environment
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• High level of cultural competency with sensitivity to addiction, socioeconomic factors, and diverse populations

Nice To Haves

• Bachelor’s Degree in a related field preferred
• CARC Certification preferred

Responsibilities

• Provide individualized support, education, and advocacy to clients and their families throughout the recovery process
• Serve in a peer support role, offering lived-experience-informed guidance and encouragement
• Facilitate case management for clients during Detox and Residential treatment stays
• Assist with referrals to the appropriate level of care and support clients and families through care transitions
• Facilitate crisis interventions when clinically appropriate
• Support clients in transitioning back to work, home, or school while implementing Mountainside’s continuing care recommendations
• Assist clients in locating recovery-based and personal resources, including AA/NA meetings, Al-Anon, therapy, and community services
• Collaborate with families to support their own recovery and recommend family treatment resources as needed.
• Coordinate with collateral supports to address each client’s unique needs
• Communicate timely updates and pertinent information to the treatment team
• Counsel and educate family members on how to effectively support their loved one
• Provide client transportation when appropriate
• Monitor client progress and adjust support services as recovery needs evolve
• Maintain accurate, timely documentation in Aura and Salesforce in accordance with documentation standards
• Uphold Mountainside’s Best-in-Class service standards, values, and policies
• Participate in required trainings and complete additional duties as assigned

Benefits

• Comprehensive benefit package
• Paid Time Off (which increases after 1 year with Mountainside)
• Paid holidays, including a Multicultural Holiday
• 401(k) with employer matching
• Free meals while working on the Canaan campus
• Monthly $75.00 wellness reimbursement to support self-care, prevent burnout, and reduce compassion fatigue

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level