Provides outreach, information-referral, case management, and a full array of mental health /rehabilitation services for clients which include counseling, crisis intervention, skill training, and coordinating and monitoring the assessment, treatment planning process and follow-up for each client. Level II may act as a lead recovery coordinator providing supervision and training to other recovery staff and volunteers. Essential Duties/Responsibilities Recovery Coordinator I/II: Conducts intake, completes comprehensive evaluation of each client’s life situation, problems and needs, and with client’s participation and consent, prepares a detailed plan of care. Responsible for service coordination by assisting clients in implementing their plan of care by facilitating access to and providing community resource linkage and managing the process to include monitoring effectiveness of support services including both client and provider participation. Provides professional support to clients by maintaining regular contact such as through client home visits to provide personal support, consultation, confrontation and intervention, as necessary, including guidance and instruction. Transport clients to accommodate community relationships. Use of personal car or vehicle is required. Monthly Productivity requirement is 100 hours. Mains daily record of work activities completing daily service progress notes and billing forms per Company and government standards and in compliance with Short Doyle/Medi-Cal requirements related to case management. Conduct outreach, provide information and referral services to persons who do not require or qualify for case management services. Develop and maintain professional working relationships with agencies and service providers. Participates in management, staff and client meetings and training activities as required. Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients. Other duties assigned or necessary to support the program and/or the company. Recovery Coordinator III: Conducts intake, completes comprehensive evaluation of each client’s life situation, problems and needs, and with client’s participation and consent, prepares a detailed plan of care. Responsible for service coordination by assisting clients in implementing their plan of care by facilitating access to and providing community resource linkage and managing the process to include monitoring effectiveness of support services including both client and provider participation. Provides professional support to clients by maintaining regular contact such as through client home visits to provide personal support, consultation, confrontation and intervention, as necessary, including guidance and instruction. Transport clients to accommodate community relationships. Use of personal car or vehicle is required. Monthly Productivity requirement is 100 hours. Mains daily record of work activities completing daily service progress notes and billing forms per Company and government standards and in compliance with Short Doyle/Medi-Cal requirements related to case management. Conduct outreach, provide information and referral services to persons who do not require or qualify for case management services. Develop and maintain professional working relationships with agencies and service providers. Participates in management, staff and client meetings and training activities as required. Provides crisis intervention consultation and other activities directly related to the interventions process Provides individual (adult and children), group and family therapy Provides occupational, education, and other information to enable individual to formulate realistic educational and vocational plans Participates in interdisciplinary treatment planning Participates in program development and staff in-services Participates in staff meetings as required Performs administrative functions consistent with the needs of the program Conducts counseling or therapeutic interviews to assist individual to gain insight into personal problems, define goals, and plan action reflecting interest, abilities, and needs Documents in medical record according to requirements of company and regulatory agencies Evaluates data to identify causes of problem of individuals and to determine advisability of counseling or may refer to other specialist or institutions Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients Follows up results of counseling to determine reliability and validity of treatment used May be required to provide a minimum number of hours weekly, as specified by supervisor or director May teach various psychoeducational classes (parenting, domestic violence, anger management, etc.) and provide on- site therapy in schools Monthly Productivity Requirement is 100 hours or as determined by supervisor/program May be required to spend up to 80% of time counseling individual (adult and children), group and family therapy; students or working with parents/caretakers on and/or off-site Transport clients to accommodate community relationships. Use of personal car or vehicle is required Other duties as assigned or necessary to support the client, program and the company Recovery Requirements Provide the best customer care possible. Identify and build upon the strengths of clients, coworkers, and the communities we serve. Support clients’ steps towards Recovery and Wellness. Create an organizational culture that respects and celebrates the diversity of our clients. Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry. Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree