RECORDS TECHNICIAN - 64006386

State of Florida • Orange City, FL

34d • Onsite

About The Position

This is work performing duties in the Vital Statistics office, requiring basic knowledge of office management systems and procedures. Determine applicant eligibility for records and issue certified copies of birth and death certificates. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or computer processing, office machine operation, filing and/or determining eligibility to receive certificates from this office.

This position will be dealing with Funeral Homes, Hospitals and general public. You will be issuing certified copies of birth and death certificates using a computer program and copy machine. This position will be responsible for certifying birth and death certificate, maintaining files, processing mail request and coverage for satellite offices when needed. In this occupation you may be responsible for coordinating work with other staff. At least 2 years of experience in a clerical setting is preferred. Fingerprints and Emergency Duties required.

Requirements

• Must have three years of clerical experience
• Must have experience working with office equipment and computers
• Must have three years of face-to-face customer service experience
• Must have valid Driver's License
• Knowledge of all types of office equipment including but not limited to: computers, telephones, copier, fax & credit card machines

Nice To Haves

• Knowledge of the principles and techniques of effective communication.
• Knowledge of methods for organizing and presenting data
• Ability to utilize problem-solving techniques
• Ability to establish and maintain effective working relationships with others

Responsibilities

• Determine applicant eligibility for records
• Issue certified copies of birth and death certificates
• Answering telephones
• Bookkeeping
• Typing or computer processing
• Office machine operation
• Filing
• Determining eligibility to receive certificates
• Issuing certified copies of birth and death certificates using a computer program and copy machine
• Certifying birth and death certificate
• Maintaining files
• Processing mail request
• Coverage for satellite offices when needed
• Coordinating work with other staff

Benefits

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
• Flexible Spending Accounts;
• Tuition waivers;

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees