68064444 - RECORDS TECHNICIAN

State of Florida•Tallahassee, FL

10d

About The Position

This position is situated in the Bureau of Central Services within the Division of Health Quality Assurance. The Bureau provides services and support to the facility licensure function of the Agency and is comprised of four units: the Background Screening Unit, the Financial Analysis Unit, the Central Intake Unit, and the Systems, Training, and Support Unit. These units are responsible for the receipt and distribution of all health care facility applications and processing of associated fees; the background screening of facility owners, administrators, personnel, and Medicaid providers, and other personnel working with Florida’s vulnerable population; the financial analysis and financial data collection of health care facilities; and the systems management, data support and training within the Division. The incumbent in this position provides administrative support to the Central Intake Section. The incumbent functions as a member of a cooperative team that is responsible for providing centralized services of mail, fee processing, scanning, and quality assurance of images and data.

Requirements

Ability prioritize workload and comply with Agency requirements.
Ability to establish and maintain effective working relationships with others.
Ability to plan, organize and complete assignments on time.
Proficiency in the use of Word, Excel and other relevant Agency software.
Ability to communicate effectively, both verbally and in writing.
One (1) year of professional or nonprofessional experience in customer service, data entry, or administrative work.

Nice To Haves

Preference will be given to candidates with experience working in VERSA and Laserfiche software.

Responsibilities

Serves as lead for creating cash batches following daily record storage and processing as set forth in the Division’s Check and Payment Processing Procedures.
Ensures fee batches are scanned into Laserfiche, reviewed for correctness and completeness prior to delivery with appropriate documentation to Finance and Accounting.
Intake of licensure applications to include updating licensure record information, establishing the type of licensure transaction and designating all fees to appropriate data allocation.
Identify applications/checks that must be returned for further processing or redistributed to another unit within the Agency.
Prepare notification of reasons for check or application return.
Reconcile fees received; follow record storage and processing as set forth in the Division's Check and Payment Processing Procedures.
Ensures checks are delivered timely and with appropriate documentation to the cash batch creator for the cash batch to be created.
Assists with processing incoming and outgoing mail which includes licensure applications, certification packets, fingerprint cards, and other general correspondence from providers. Stamps date received and distributes according to the Unit mail procedures.
Performs other duties as required.

Benefits

Health insurance (i.e., individual and family coverage) to eligible employees
Life insurance; $25,000 policy is free plus option to purchase additional life insurance
Dental, vision and supplemental insurance
State of Florida retirement options, including employer contributions
Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida
Ability to earn up to 104 hours of sick leave annually
Nine paid holidays and 1 personal holiday each year
Opportunities for career advancement
Tuition waivers (accepted by major Florida Colleges/universities)
Student loan forgiveness opportunities (eligibility required)
Training opportunities
Flexible Spending Accounts
Shared Savings Program for select medical services
Lower copays for prescription drugs
Health and Wellness discounts