RECORDS TECHNICIAN - 60042833

State of Florida • Gainesville, FL

2d • $17

About The Position

In this position you will be responsible for receiving, reviewing and assigning all abuse reports received from the Florida Abuse Hotline.  Additionally you will follow up with the appropriate supervisory personnel to ensure they are aware of pending investigations and staff assignments.

Requirements

• High School Diploma.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of the methods for organizing and presenting data.
• Ability to conduct meetings and to make presentations.
• Ability to collect, record and analyze data relating to records or operational procedures.
• Ability to utilize problem-solving techniques.
• Ability to prepare reports.
• Ability to make decisions in a timely manner.
• Ability to understand and apply applicable rules, regulations, policies and procedures.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Nice To Haves

• Two years of clerical experience preferred.

Responsibilities

• Print and review all abuse reports received from the Hotline and OTI requests called in from other counties.
• Review appropriate databases for the previous or open investigations and child family involvement with other family safety programs.
• Provide clerical support for a multi-function Family Safety Unit.
• Prepare intake case records for Child Protective Investigator for cases received over the Child Abuse Hotline.
• Assign cases to CPI or CPI Supervisor.
• Package investigation information and conduct diligent searches.
• Archive case files and maintain rotation and case logs.

Benefits

• No state income tax for residents of Florida;
• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions
• Flexible Spending Accounts;
• Tuition waivers;

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED