Records Support, Human Resources - Lakeland

Publix Super Markets • Lakeland, FL

1d

About The Position

The purpose of this position is to accurately maintain all personnel and medical files for past and current Publix associates, as well as processing minor work permits as mandated by each state. This position uses analytical skills to review documentation and determine eligibility to work for minor associates based on established guidelines; analyzing requests for records from various departments across Publix, including responding to Third Party Non-Personal Health Information (PHI) Subpoenas and providing worked hours missed with rate of pay requests; and opening, distributing, and organizing all mail received in the department to ensure the documents are placed in the appropriate personnel file.

Requirements

• High School diploma or its equivalent
• 6 months working in an office environment or equivalent experience
• ability and willingness to demonstrate eagerness, enthusiasm, optimism, and passion when working
• flexibility and adaptability
• ability to work effectively without close supervision or guidance
• ability to self-direct work activities and take action on tasks without direction from a supervisor
• ability to work productively and effectively when faced with stressful work situations and time pressures
• time management skills
• data analysis skills
• detail orientated
• ability to develop and maintain professional, trusting, positive, and productive working relationships with associates, managers, customers, and vendors
• customer focused
• active listening skills
• verbal and written communication skills
• basic skills in Microsoft Word and Excel
• availability to work nights, weekends, holidays, and extended hours as business needs require

Nice To Haves

• 1 year working in an office environment or equivalent experience
• knowledge of the organizational structure, employee groups/subgroups, personnel areas, and other associate information located in SAP
• knowledge of the minors process as it relates to employment eligibility dictated by each state’s Department of Labor
• knowledge of other business area processes to better assist with opening mail and answering phone calls
• basic skills in Microsoft Access
• basic skills in SAP, ViewStar, HOST, Manager's Self Service (MSS), Oasis, TOR, Publix Connection, AIMS, CARTS, and Brass Ring

Responsibilities

• receiving and reviewing minor documentation and determining employment eligibility based on established guidelines for each state government
• distribution and completion of all internal requests for associate records within a 4-hour response timeframe
• answering assigned phone skillsets to act as a liaison to support cross-functional department processes and provide support for the minors processes to all Publix associates
• opening, distributing, and organizing all mail received in the department to ensure the documents will be scanned into the appropriate electronic personnel file
• completing various reports and documentation reviews related to minor associate eligibility and employment records

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED