Interim - Records Specialist

Indian River State College • Fort Pierce, FL

21h • Onsite

About The Position

Are you detail-oriented, organized, and passionate about supporting students on their educational journey? We’re seeking a dedicated Records Specialist to join our team at Indian River State College Massey Campus (Fort Pierce). As a Records Specialist, you’ll be crucial in maintaining accurate student records and ensuring a smooth admissions process. This role ensures that all documentation is managed effectively, supporting the institution’s commitment to accessibility and organization. Join us in making a difference! Apply today! Indian River State College is a leading public institution located on Florida’s Treasure Coast, serving students across multiple campuses in four counties. We are dedicated to academic excellence, innovation, and community engagement, offering associate and bachelor’s degrees, workforce training, and continuing education programs. At The River, we believe every student’s and employee’s story matters. We value the different perspectives, experiences, and talents that come together on our campuses, creating a learning environment and workplace that’s supportive, inclusive, and inspiring. With flexible options online, on campus, and hybrid, we design learning experiences that meet students where they are and prepare them for real-world success. Programs like the Promise Program open doors by providing eligible students with tuition-free access, ensuring every learner has the opportunity to thrive.

Requirements

• Associate’s Degree from an accredited institution; one (1) year of related clerical work experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• Knowledge of office practices and equipment.
• Skill in typing, word processing, data entry, and auditing.
• Skill in organizing, prioritizing, and time management.
• Skill in delivering excellent customer service.
• Exceptional written and verbal communication skills.
• Skill in working with Microsoft Office and Windows-based applications.
• Ability to be accurate and pay attention to details.
• Ability to multi-task, work independently, and be flexible.

Nice To Haves

• Knowledge of a Student Information System.
• Knowledge of Florida residency law and FERPA law.
• Knowledge of student admissions, records, and optical imaging systems.

Responsibilities

• Process documents and maintain records for students.
• Assist students with the admissions process, including applications, residency documentation, waiver requests, and transcript/records requests.
• Enter, image, upload, and index forms, documents, and other records into the student information system.
• Convert paper and microfiche records into an electronic format and index them to student records.
• Process incoming and outgoing transcripts, military transcript requests, enrollment verifications, athletic eligibility submissions, and state/federal court subpoenas.
• Assist faculty with attendance confirmations and grade entry.
• Work a variety of reports to maintain accurate student records.
• Research archived student records.
• Promote and maintain compliance with FERPA.
• Provide exceptional customer service to internal and external customers, handling walk-ins, telephone, and email inquiries.
• Refer students to appropriate institutional and community resources as needed.
• Provide support to students in the planning and achievement of educational and career goals.
• Promote student awareness of educational resources.
• Complete all other duties and responsibilities as assigned.

Benefits

• Medical, dental, vision, flexible spending accounts, life insurance, supplemental plans, and access to our Employee Assistance Program (EAP).
• Affordable Coverage: PPO/HMO options starting at just $50/month for individual coverage and $180/month for family coverage.
• Participation in the Florida Retirement System (FRS), plus tax-deferred annuities and Roth 403(b) options.
• Generous paid vacation, personal, and sick leave to support work-life balance.
• Reduced rates on services and tickets to local attractions.
• Professional development programs, leadership training, and opportunities to advance your career.

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees