RECORDS PROGRAM MANAGER

New York City, NY • Brooklyn, NY

89d

About The Position

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies. The Office of the Chief Counsel provides legal advice to NYCEM executives and staff regarding critical, strategic, legal and policy issues facing the agency, engages in transactional work in support of the NYCEM mission and coordinates with the NYC Law Department, Office of the Counsel to the Mayor, and other local, state and federal counsels regarding various legal issues ranging from emergency events to litigation, which impact the agency. The Office of Chief Counsel is comprised of the Legal Affairs Unit, Disability, Access, and Functional Needs (DAFN) Legal Unit, and the Records Management Unit.

Requirements

• A master's degree from an accredited college in library or information science AND at least one year full-time records management experience; or
• A bachelor's degree AND current status as a Certified Records Manager (CRM) in good standing, as granted by the Institute of Certified Records Managers (ICRM) AND at least one year full-time records management experience; or
• A baccalaureate degree from an accredited college AND three years full-time professional experience in a records management setting.

Nice To Haves

• Knowledge of current records management standards and best practices. Familiarity with NYC policies and regulations a plus.
• Demonstrated use of an electronic content management system.
• Experience with Office 365, particularly with a third party records management solution based off of the Office 365 platform. Experience with RecordPoint's Records365 a plus.
• Experience with scanning projects. Familiarity with NYC Department of Records scanning guidelines a plus.
• Ability to lift, store and retrieve boxes of records weighing up to 40 lbs.
• Excellent written and verbal communication skills.
• Strong organizational skills and demonstrated attention to detail.
• The ability to work individually or as part of a team.

Responsibilities

• Assisting with the management and maintenance of an electronic records management system.
• Performing day-to-day records management tasks and activities relating to storage, retrieval, retention and disposition of records.
• Assisting with the training of staff in the procedures related to policies governing the maintenance of all documents (both records and non-records, regardless of format) and ensuring staff are aware of their role in the management of agency records.
• Collaborating on all Records Management unit functions and projects including retention schedule review, the creation of destruction requests, choosing a system to manage physical records and implementing a scanning project for agency records with long-term retention periods.
• Assisting in the development and implementation of agency records management policies and related procedures and performing yearly reviews and updates of established policies.
• Maintaining filing system procedures and classification indexes.
• Assigning and managing file space as well as inventorying boxes and preparing materials for storage or transfer to the NYC Municipal Records Center.
• Working with staff to ensure all agency publications that are required to be submitted to the NYC Municipal Library are transferred to the Records unit for submission to the Library's Government Publications Portal.
• Inventorying and cataloging materials in the agency library and managing circulation of the collection utilizing ResourceMate Plus.
• Working under minimal supervision with considerable latitude for initiative and independent judgment.

Benefits

• Public Service Loan Forgiveness eligibility.
• Potential for federal Urban Area Security Initiative (UASI) grant funding through 8/31/2027 with the possibility of an extension.

What This Job Offers

• Job Type: Full-time
• Industry: Justice, Public Order, and Safety Activities
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees