Records Processing Officer

Global Credit Union • Anchorage, AK

8d

About The Position

The position is responsible for leading the team that fulfils legal records requests and levy processing.

Requirements

• High school graduate or equivalent.
• Excellent organizational, analytical, and communication skills.
• Attention to detail and accuracy in high-stakes processes.
• Ability to lead with empathy and professionalism.
• Must be able to effectively collaborate with other departments.
• Strong problem-solving and decision-making skills under regulatory constraints.

Nice To Haves

• Additional education in legal records processing is preferred.

Responsibilities

• Oversee legal record requests and levy processing, maintaining familiarity with subpoenas, search warrants, summonses, requests for information and other legal documents served to Global Credit Union.
• Maintain a current in-depth knowledge of the governing regulations, as well as credit union policies and procedures, as they relate to the processing of records and levies.
• Ensure responses to subpoenas and levies are processed timely, accurately and in compliance with governing regulations.
• Escalate to management and collaborate with the Legal department as needed to resolve complex cases or legal inquiries.
• Ensure confidentiality is maintained within the department for all requests and records provided.
• Responsible for training, supervision, development and performance evaluations for designated staff.
• Reconcile assigned department general ledgers.
• Perform other duties as assigned.

Benefits

• Short-term and long-term incentives
• Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
• 401(k) plan with a 5% match
• Employee Assistance Program (EAP)
• Life and disability coverage
• Voluntary cash benefits for accident, hospitalization and critical illness
• Tuition Reimbursement
• Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED