Records Management Specialist
About The Position
The Records Management Specialist is responsible for lien release activities, intake of collateral files & documents, pulling & tracking trailing docs, ordering from/submitting to offsite storage, scanning collateral documents, and returning files to the custodian. Responsibilities Assist with lien release process to include monitoring lien release inbox, clearing chain of titles, resolving lien release issues, and working lien release tasks and reports. Prepare lien release documents for specified subservicing clients and ensure timely county recordation Ensure paid-in-full loan documents are processed in accordance with state requirements Read incoming documents to determine how they should be classified and where they should be shipped or filed Prepare and Scan documents into imaging repository system File documents in appropriate filing locations and create accurate manifests Ensure all original documentation is tracked in appropriate trackers Redact documents if required for audit Request documentation to/from offsite storage Return original documentation to appropriate document custodian upon request Prepare and ship necessary documents to document custodian Process post-closing documents by creating manifests, prepping documents according to agency requirements, and shipping to appropriate document custodians Assist with production and other projects as needed
Requirements
- Intermediate computer skills, including Microsoft Office products
- Working knowledge with Microsoft Excel
- Strong oral and written communication skills
- Problem-solving skills, identify issues and concerns and participate in solutions
- Able to maintain confidentiality
- Strong organizational skills; detail and accuracy oriented
- Able to work in a team environment
- Able to work under strict deadlines and meet/exceed goals
- Able to understand and prioritize tasks according to urgency
- High School Diploma or GED equivalent
Nice To Haves
- 1-2 or more years of mortgage servicing experience
- Knowledge of mortgage related documents
- MSP loan servicing system experience/knowledge
Responsibilities
- Assist with lien release process to include monitoring lien release inbox, clearing chain of titles, resolving lien release issues, and working lien release tasks and reports.
- Prepare lien release documents for specified subservicing clients and ensure timely county recordation
- Ensure paid-in-full loan documents are processed in accordance with state requirements
- Read incoming documents to determine how they should be classified and where they should be shipped or filed
- Prepare and Scan documents into imaging repository system
- File documents in appropriate filing locations and create accurate manifests
- Ensure all original documentation is tracked in appropriate trackers
- Redact documents if required for audit
- Request documentation to/from offsite storage
- Return original documentation to appropriate document custodian upon request
- Prepare and ship necessary documents to document custodian
- Process post-closing documents by creating manifests, prepping documents according to agency requirements, and shipping to appropriate document custodians
- Assist with production and other projects as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
