Records and Information Management Specialist

Department Of Homeland Security•Indianapolis, IN

43d

About The Position

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Facilities and Asset Management, Organizational Resources and Support Division, Business Operations Branch, Business Practices and Knowledge Management Section. ORS is responsible for overseeing resources and support for OFAM programs including: human capital management, recruiting and hiring, training and development, integration of OFAM-wide human capital initiatives, OFAM-occupied regional office space management and support, as well as various business operations functions ranging from records and information management to audit management, enterprise risk management, and business information systems management, recruiting and hiring, training and development, and integration of OFAM-wide human capital initiatives across the organization. ORS provides support for staff in the field by managing space and office planning, supply and equipment needs, health and safety initiatives, special events, and continuity of operations. This position starts at a salary of $105,383.00 (GS-13, Step 1) to $137,000.00 (GS-13, Step 10). Typical work assignments include: Conducting analyses to determine policy requirements, shepherding stakeholders through the policy development process, conducting policy review for leadership approval, developing and maintaining systems to track, store, and manage policy documents, coordinating the rollout of new or revised policies, and conducting regular reviews to address outdated policies. Ensuring the implementation and monitoring of the OFAM Policy, Procedure, Process, and Resources (PPPR) Lifecycle Management Standard Operating Procedure to ensure PPPRs are developed in a standardized manner that addresses all stakeholder requirements, in collaboration with the OFAM Internal Control Manager. Collaborating with OFAM Division Document Control Managers to effect document control and related internal control improvements, promote compliance with relevant government regulations, policies, and directives, and promote achievement of OFAM program objectives through internal document control, which ensures compliance with laws and regulations as well as consistent logging and application. Developing tools, methodologies, templates, and other job aids/guidance to assist programs in implementing, operating, and monitoring their internal controls related to document control systems and procedures. Collaborating with OFAM Divisions to develop OFAM reports, tools, policies, and standard operating procedures to effectively manage and oversee a robust document control program. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Requirements

You must be a U.S. Citizen to apply for this position
Males born after 12/31/1959 must be registered with Selective Service
Primary U.S. residency for at least three of the last five years (additional details below)
All pre-employment processes will be conducted in English
You may be required to pass a background investigation
CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU. For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU
Experience GS-13: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Applying knowledge of program internal controls policies, standards, and practices within the U.S. Government or private sector. Gathering, compiling, and writing document control procedures and assisting with the writing of such policy. Conducting analysis of control design effectiveness and recommending control improvements for policy, procedure, process, and resources (PPPRs), checklists access logs, and review boards to ensure consistent compliance and application. Planning, organizing, and monitoring progress to ensure that realistic objectives and milestones are established, to clearly assign responsibilities, and to successfully complete complex and long-term initiatives. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 11/25/2025.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement.

Responsibilities

Conducting analyses to determine policy requirements, shepherding stakeholders through the policy development process, conducting policy review for leadership approval, developing and maintaining systems to track, store, and manage policy documents, coordinating the rollout of new or revised policies, and conducting regular reviews to address outdated policies.
Ensuring the implementation and monitoring of the OFAM Policy, Procedure, Process, and Resources (PPPR) Lifecycle Management Standard Operating Procedure to ensure PPPRs are developed in a standardized manner that addresses all stakeholder requirements, in collaboration with the OFAM Internal Control Manager.
Collaborating with OFAM Division Document Control Managers to effect document control and related internal control improvements, promote compliance with relevant government regulations, policies, and directives, and promote achievement of OFAM program objectives through internal document control, which ensures compliance with laws and regulations as well as consistent logging and application.
Developing tools, methodologies, templates, and other job aids/guidance to assist programs in implementing, operating, and monitoring their internal controls related to document control systems and procedures.
Collaborating with OFAM Divisions to develop OFAM reports, tools, policies, and standard operating procedures to effectively manage and oversee a robust document control program.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Learn more about federal benefits.

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