Records Analyst II

TX-HHSC-DSHS-DFPS • San Antonio, TX

13d • Remote

About The Position

The Records Analyst II performs complex (journey-level) records and information management work in DFPS’ Records Management Group (RMG) Division to protect, provide, and preserve the agency’s records The Records Analyst ll evaluates, reviews, recommends, implements, updates, and maintains DFPS’ records and information management program. The Records Analyst ll processes records by interpreting and implementing local state and federal laws, rules, and agency guidelines regarding confidentiality. This position must exercise independent judgement in the interpretation and implementation of local state and federal law and policies which govern the agency’s records. This position is required to work with a very high degree of accuracy to avoid possible civil and criminal liability. The position routinely works in a fast-paced environment under general supervision, with moderate latitude for the use of initiative and independent judgment.

Requirements

• Knowledge of foundational records management theory and practice
• Knowledge of records management laws, regulations, rules, policies and procedures; and concepts of information governance of various phases of records and information management
• Skills in the use of computer and applicable software (e.g. Microsoft Suite, Adobe Acrobat)
• Skill in planning and prioritizing work activities
• Skill in research activities in a fast-paced business environment
• Skill in establishing and maintaining effective working relationships with various levels of personnel in governmental entities and external customers
• Ability to research, analyze, and evaluate data and information to formulate conclusions and communicate guidance verbally or in writing
• Ability to apply standardized information management strategies and procedures to unusual and/or critical situations
• Ability to follow procedures and maintain confidentiality of any information obtained in the position
• Ability to communicate effectively and timely with internal and external customers to manage issues and problems identified, problem-solve, and to recognize when to escalate a situation to management
• Graduation from high school or equivalent
• Four years full-time administrative support, general office, clerical, secretarial or DFPS experience

Nice To Haves

• bilingual proficiency in Spanish and English

Responsibilities

• Aids internal and external customers on a variety of matters related to records and information management
• Ensures the records requests are correctly categorized for records release
• Receives records requests and works with legal counsel and other employees to gather appropriate records in accordance with the Public Information Act (PIA), ensures appropriate redactions have been made, and determines cost estimates
• Advises agency employees and works with legal counsel regarding the dissemination of agency records in accordance with all applicable laws, policies, and procedures
• Utilize records management systems
• Assist with developing, maintaining, and implementing the agency’s records of retention schedule
• Assists in evaluating and analyzing records management of business processes and provides recommendations for improvement
• Assists with setting up and utilizing records management systems and formulating filing systems
• Assists in evaluating and analyzing records management of business processes and provides recommendations for improvement
• Performs related work as assigned

Benefits

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance—at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees