Reconstruction Project Director

Kustom US Inc•Lynnwood, WA

About The Position

As a Project Director for Kustom US, you own reconstruction projects from initial scope through final closeout, with full accountability for financial performance, operational execution, and customer experience. You lead complex rebuilds in fast-moving, high-stakes environments, bringing structure, clarity, and sound judgment to every phase of the project lifecycle. Working in close partnership with field leadership and cross-functional teams, you align scope, schedule, and resources, proactively manage risk and change, and ensure work is delivered to Kustom standards while protecting margin, timelines, and quality. You are successful in this role by: Driving Project Execution Leading the planning, coordination, and execution of reconstruction projects to ensure timely, high-quality delivery Developing and managing detailed project schedules, budgets, scopes of work, and resource plans Overseeing all phases of reconstruction, including design coordination, procurement, construction, and commissioning Identifying project risks and opportunities early and implementing strategies to protect timelines, budgets, and outcomes Ensuring compliance with safety standards, regulatory requirements, contractual obligations, and Kustom quality expectations OWNING FINANCIAL AND CONTRACT PERFORMANCE Developing, reviewing, and managing scopes of work, estimates, supplements, and change orders Maintaining accountability for project budgets, forecasting, margin performance, and cost controls Participating in Work-in-Progress reviews, revenue forecasting, and project closeout activities Ensuring projects are accurately documented and prepared for timely and successful invoicing LEADING CUSTOMER EXPERIENCE Serving as the primary point of contact for clients, carriers, adjusters, and key stakeholders Setting, managing, and resetting expectations throughout the project lifecycle with clear, transparent communication Proactively addressing concerns, scope changes, and challenges while keeping customers informed Conducting post-project reviews to confirm satisfaction and identify opportunities for improvement DEVELOPING TEAMS AND OPERATIONS Recruiting, developing, and leading Project Managers and field construction teams Partnering closely with Superintendents and Operations leaders to align scope, schedule, and execution Promoting a collaborative, accountable, and solution-oriented team environment Staying current on industry trends, technologies, and best practices to continuously improve delivery You thrive in this role because you bring a steady leadership presence, sound judgment, and a strong sense of ownership. You know how to balance financial discipline with customer trust, communicate clearly under pressure, and guide teams through complex reconstruction work. You also bring a strong understanding of insurance-driven reconstruction projects and know how to translate scopes, estimates, and construction documentation into clear, executable plans. You’re successful here because you bring:

Requirements

5+ years of experience in construction and/or restoration project leadership
Proven experience reconstructing complex properties following water, fire, and structural damage
Demonstrated experience managing scopes of work, budgets, schedules, and project margins
Proficiency with project management and estimating platforms such as Procore, Buildertrend, NextGear, PSA, Salesforce, Microsoft Project, or similar systems
A valid driver’s license in accordance with company policy

Nice To Haves

A bachelor’s degree in Construction Management, Civil Engineering, or a related field, or equivalent experience preferred

Responsibilities

Leading the planning, coordination, and execution of reconstruction projects to ensure timely, high-quality delivery
Developing and managing detailed project schedules, budgets, scopes of work, and resource plans
Overseeing all phases of reconstruction, including design coordination, procurement, construction, and commissioning
Identifying project risks and opportunities early and implementing strategies to protect timelines, budgets, and outcomes
Ensuring compliance with safety standards, regulatory requirements, contractual obligations, and Kustom quality expectations
Developing, reviewing, and managing scopes of work, estimates, supplements, and change orders
Maintaining accountability for project budgets, forecasting, margin performance, and cost controls
Participating in Work-in-Progress reviews, revenue forecasting, and project closeout activities
Ensuring projects are accurately documented and prepared for timely and successful invoicing
Serving as the primary point of contact for clients, carriers, adjusters, and key stakeholders
Setting, managing, and resetting expectations throughout the project lifecycle with clear, transparent communication
Proactively addressing concerns, scope changes, and challenges while keeping customers informed
Conducting post-project reviews to confirm satisfaction and identify opportunities for improvement
Recruiting, developing, and leading Project Managers and field construction teams
Partnering closely with Superintendents and Operations leaders to align scope, schedule, and execution
Promoting a collaborative, accountable, and solution-oriented team environment
Staying current on industry trends, technologies, and best practices to continuously improve delivery