Reconstruction Project Coordinator

Dry Force Corp • Mesa, AZ

9d • $60,000 - $75,000

About The Position

We are looking for a high-energy, organized, and technically proficient Reconstruction Project Coordinator to join our team. Unlike many restoration firms, we do not work with TPAs or participate in program work. Our priority is high-quality craftsmanship, direct advocacy for our clients, and building strong, professional relationships with independent and staff adjusters as well as Property Managers.

You will be the central hub for our reconstruction department, ensuring that jobs move seamlessly from the initial estimate through to final payment. You will be responsible for the financial health and customer experience of every project in your queue.

Requirements

• Experience: Minimum 2–4 years in the restoration or construction industry, specifically within a project coordination or management role.
• Software Proficiency: Xactimate: Must have a solid understanding of Xactimate logic and line items.
• Dash CRM: Experience with Next Gear/Dash is highly preferred.
• Sage: Familiarity with Sage for construction accounting is a significant plus.
• Negotiation Skills: Proven ability to discuss scopes and pricing with insurance adjusters confidently.
• Independence: Since we are not a TPA shop, you must be a self-starter who can manage high-volume workflows without "forced" program deadlines.
• Communication: Exceptional verbal and written communication skills for both professional (adjuster) and personal (homeowner) interactions.

Nice To Haves

• Dash CRM: Experience with Next Gear/Dash is highly preferred.
• Sage: Familiarity with Sage for construction accounting is a significant plus.

Responsibilities

• Insurance Negotiation & Estimating Support
• Adjuster Relations: Act as the primary point of contact for insurance adjusters. Professionally negotiate scopes of work to ensure all necessary repairs are covered and approved quickly.
• Xactimate Management: Assist Estimators in the creation and supplement process within Xactimate to ensure maximum project profitability and accurate line-item documentation.
• Direct Advocacy: Work on behalf of the homeowner to ensure the carrier provides a fair and comprehensive settlement without the constraints of TPA performance metrics.
• Project Administration & CRM
• Workflow Management (Dash): Maintain real-time accuracy in Dash. Ensure all notes, photos, documents, and dates are updated daily.
• Job Costing (Sage): Collaborate with the accounting department using Sage to track job costs, vendor payments, and budget variances.
• Compliance: Ensure all contracts, change orders, and certificates of completion are signed and filed correctly.
• Production & Communication
• Weekly Production Meetings: Lead and drive the weekly reconstruction production meeting. Hold the team accountable for job timelines, subcontractor scheduling, and milestone achievements.
• Client Experience: Proactively send regular job updates to clients. You are the bridge between the job site and the homeowner, ensuring they feel informed and supported during the rebuild.
• Subcontractor Coordination: Verify subcontractor availability and ensure work orders align with the approved Xactimate scope.
• Financial Accountability (Collections)
• Accounts Receivable: Take ownership of the collections process for your projects. This includes requesting draws, collecting deductibles, and ensuring the final mortgage-company-endorsed checks are received.
• Closing Files: Ensure all documentation required for the release of depreciation is submitted to the carrier promptly.
• Financial Accountability (Accounts Payable)
• Accounts Payable: Ensure all invoices are received, approved, documented for proper job costing, and paid within the agreement period with the subcontractors.

Benefits

• Healthcare (company paid: employee medical, short term & long term disability, and life insurance benefit)
• Cell phone
• 10 days PTO your first year, and 15 days PTO (after 2 years)
• 7 Paid Holidays (after 90 days)
• Competitive, matching 401(K)
• A fully-stocked kitchen with lots of goodies to keep you fueled and hydrated throughout the day
• Ongoing training and development from our experienced management team and outside trusted advisors.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed