This position is responsible for performing routine tests, inspections, and warranty evaluations on all tools that have been returned for warranty credit. Determines cause of reject, repair feasibility, and properly repairs the defective product to meet reconditioned standards. Reassembles, cleans, paints, and tests power tools to bring these units to a “like new” reconditioned state. Checks units for noise, functionality, and cosmetic appearance. Disassembles power tools and repairs or replaces any defective parts such as gears, bearings, armatures, switches, brushes, etc. May utilize special test equipment to verify units/components comply with internal and external standards. Evaluates returned power tools both visually and physically to determine the “reason for return”. Applies appropriate Bosch failure code standards to the main failure mode and enter this data into the warranty data collection software, along with the accurate product manufacturing date (date code). Ensures all parts used in the repair of the unit are “picked” and the appropriate quantities are used in the bench order repair screen. Ensures that inventory integrity is maintained by verifying that all scrap tools show to have the status of scrapped in the bench order screen before moving on to the next unit. Ensures all required components are included in/with the unit by utilizing all documents which define those components (Packaging Instructions, Service Diagrams, Special Notes, etc.) Observes all safety regulations and reports any unsafe working conditions or activities to the supervisor, ensuring that the work area is always clean and safe.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED