Reconditioning Estimator Auditor Specialist

Cox CommunicationsFredericksburg, VA
7h$22 - $33Onsite

About The Position

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

Requirements

  • A high school diploma/GED and 3 years of experience in a related field; or any degree/certification beyond high school and 1 year of experience; or 5 years of experience in a related field.
  • Proficiency in Microsoft Outlook, Word and Excel.
  • Excellent communication, interpersonal and customer service skills.
  • Organizational skills
  • Ability to lift and carry up to 25lbs (e.g. tools, equipment)
  • Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus
  • Safe drivers needed; valid driver’s license required.
  • The ability to drive standard, automatic and electric vehicles.
  • Ability to work 50% inside and 50% outside of your day; in all weather conditions
  • To be employed in this role, you’ll need to clear a pre-employment drug test.
  • Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Nice To Haves

  • Volkswagen experience a plus

Responsibilities

  • Assist with Warranty Claims and Reconditioning
  • Review vehicles after the condition report (and possibly, a test drive) is completed.
  • Check for accuracy and update/add/delete damage lines when inaccurate.
  • Suggest recon work to estimators, inside/outside coordinators, and clients to improve vehicle values and condition report grades.
  • Suggest method of selling/announcing vehicles during the approval/audit process.
  • Verify mechanics have correct test drive notes/information/codes related to repairs needed; if not, inform the test driver/management,
  • Verify mileage/odometer for every vehicle; communicate with management when changes are made.
  • Verify body work/paint times for suggested recon work.
  • Add images to CR/damage lines for additional views of damage if missing or hard to see.
  • Use Smart Approve technology and tablet
  • Understand various account certification levels, NAAA guidelines, Arbitration guidelines, and light system; use this knowledge to qualify vehicles appropriately during sign off and suggest recon work to "upgrade" vehicles
  • Communicate with others via email and phone as needed to verify information, suggestions, pricing, vehicle issues, etc.
  • Perform responsibilities and any other duties assigned by management independently or with little to no supervision

Benefits

  • Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
  • Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
  • Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
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